Principal Recruiter, GTM

About CharterUP. CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events.

Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale.

Why Join Us

• Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change.

• Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization.

• Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX.

• Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.

About the Role

Title: Principal Recruiter

Reports to: Head of Talent Acquisition

Location: Austin, TX

CharterUP is seeking a highly skilled and resourceful Principal Recruiter to operate as a strategic partner to the Head of Talent Acquisition. This role will function as a true extension of leadership, owning complex and high-impact searches across our Go-To-Market (GTM) organization while driving recruiting strategy, execution, and hiring outcomes.

You will lead full-cycle recruiting for critical roles, including senior and leadership hires, while managing a meaningful requisition load. This is a fast-paced, high-expectation role that requires both high-volume execution and the ability to navigate ambiguous, hard-to-fill searches with precision.

You will be trusted to operate with a high degree of autonomy, step into executive-level conversations, and influence hiring decisions at the highest levels of the organization.

What You’ll Do

Own High-Impact Hiring

• Lead full-cycle recruiting for complex and business-critical GTM roles, including senior and leadership hires

• Build and execute targeted sourcing strategies for competitive and hard-to-fill talent markets

Drive Hiring Outcomes

• Build high-quality pipelines through outbound sourcing and disciplined funnel management

• Maintain strong pass-through rates by setting a clear bar and qualifying effectively upfront

• Work backward from aggressive hiring goals and timelines to deliver results

Operate as a Strategic Partner

• Partner directly with senior leaders to define hiring strategy and calibrate talent

• Act as a proxy for the Head of Talent Acquisition in meetings and stakeholder conversations when needed

Balance Volume and Complexity

• Manage a full requisition load across both high-volume and specialized roles

• Support hiring sprints and scaling efforts across GTM as the business grows

Elevate Execution

• Identify gaps in process and drive improvements across workflows, tooling, and reporting

• Set a high standard for operational excellence across the recruiting function

What You’ll Bring

GTM Recruiting Expertise

• 6+ years of full-cycle recruiting experience, with deep ownership of GTM hiring

• Proven success building GTM teams across VP/Director/AE-level roles

Sourcing Strength

• Strong track record of building pipelines from scratch for hard-to-fill roles

• Ability to convert passive talent into engaged candidates

Executive Presence

• Comfortable operating in senior-level conversations and influencing hiring decisions

• Strong judgment on talent and business needs

Data & Operational Rigor

• Experience managing funnel metrics, pass-through rates, and time-to-fill

• Strong ATS proficiency (Greenhouse preferred) and reporting discipline

Ownership

• High level of accountability and autonomy

• Proactive in solving problems and driving hiring forward

Adaptability

• Thrives in fast-paced, high-growth environments with shifting priorities

• Comfortable operating in ambiguity and building structure where needed

Recruiting Process

• Step 1 - Video call: Talent Acquisition interview

• Step 2 - Video call: Hiring Manager interview

• Step 3 - Video call: Team interviews

• Step 4 - Offer & Background Check

• Welcome aboard!

Global Benefits & Perks at CharterUP

We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team.

• Remote-First Flexibility: Work from anywhere we hire, with built-in flexibility. U.S.-based employees may reside in any of our 19 approved states.

• Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards.

• Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country.

• Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available.

• Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together.

• Referral Rewards: Earn bonuses for bringing top talent to the team.

• Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.

• Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running.

CharterUP is an Equal Opportunity Employer. We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter.

Hiring Locations: CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming.

We hire in the U.S. and Canada and are actively expanding our global footprint.