Principal I, Product Management (Supply Chain Automation)

Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being a leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview
We are looking for a passionate Principal I, Product Management (Tech) to build intelligent systems that solve availability and efficiency challenges across diverse retail supply chain scenarios. This role demands strong quantitative thinking and process orientation, pushing the boundaries of operational excellence at scale. You will act as a critical bridge between Engineering and Business — designing experiments, establishing measurements, and creating feedback loops that enable systems to learn continuously.
By diving deep into supply chain operations and leveraging domain knowledge, you will conceptualize transformative solutions that eliminate inefficiencies and redefine how retail supply chains operate. You will incorporate Data Science and Engineering into domain insights to design intelligent solutions or rethink processes entirely.
(This role is based in Seoul, South Korea. We welcome global talent and offer a comprehensive expatriate relocation package, including visa support, housing assistance, and family relocation benefits.)

What You Will Do

• Own the product vision and roadmap for automated supply chain solutions

• Partner with Engineering, Data Science, and Operations to build systems that learn, adapt, and optimize continuously

• Define success metrics and run hypothesis-driven experiments to validate solutions and drive measurable impact

• Translate complex supply chain challenges into data-driven, scalable solutions

• Align stakeholders and leadership on priorities and deliverables

• Manage product backlog and ensure timely execution against business objectives

• Continuously iterate and improve products to achieve operational excellence

Basic Qualifications

• Bachelor’s or Master’s degree in Statistics, Mathematics, Computer Science, or related field

• Minimum 15 years of relevant experience in Supply Chain Management or Optimization

• Proven experience in technology or tech product management

• Strong analytical thinking and ability to solve complex supply chain problems

• Effective written and spoken communication skills in English

Preferred Qualifications

• Advanced degree (MS/MBA)

• Rich product management experience, with a proven track record of owning product vision, roadmap, and execution for complex systems

• Planning experience for inventory across categories, including strategies to secure and optimize inventory health (prevent out-of-stock and minimize excess inventory)

• Experience driving Optimization Products, leveraging AI/ML, Data Science models, or statistical models to solve supply chain challenges

• Familiarity with ERP/SCM platforms such as SAP, Oracle, or JDA

• Hands-on experience with data analysis tools (Python, R, SQL)

• Background in digital supply chain environments or large-scale e-commerce

Recruitment Process and Others

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.

• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.

• This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below.

https://privacy.coupang.com/en/land/jobs/

Document Return Policy

• This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.

• A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.

• A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email ([email protected]). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.

• In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.

• The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.