Principal DevOps Engineer (AWS, Kubernetes, SaaS)

As a product-driven company founded by engineers, we know the value of a great engineering culture, and we’re looking for a Principal DevOps Engineer to join a team built from the ground up on trust, teamwork and tight feedback loops.

As a Principal DevOps Engineer you’ll work collaboratively using a pragmatically-chosen modern tech stack (Kubernetes, AWS, Terraform, .NET) to help Gearset run a scalable, secure and reliable service, and enable development of the solution to scale with the rapid growth of the company.

We live by our core values, which aren’t just nice words - they guide us through day-to-day challenges and are the foundation of how we work together. Our pragmatic approach has allowed us to maintain the ability to release updates to our application multiple times a day, even as we add new features to the product and expand our global footprint.

What’s the opportunity for a Principal DevOps Engineer at Gearset?:
• Be an integral part of building and supporting our multi-tenant infrastructure, running in multiple regions across the globe, all powered by AWS and Kubernetes
• Work on critical production infrastructure used by thousands of teams and help us to maintain our excellent reputation for delivering a service with minimal downtime, even when we're making complex changes behind the scenes
• Get involved in building and maintaining the automation that allows our engineering team to safely release updates to our product multiple times per day
• Continuously improve the security of our infrastructure and our ability to detect and respond to issues
• Collaborate with and support teams across the organisation, including developers, designers, data engineers, marketers and salespeople, to make a real difference to our customers

What you’ll achieve:
• Operate and evolve our infrastructure to help scale for an ever-growing user base, and support a team developing our increasingly sophisticated SaaS
• Work closely with developers to ensure our application and infrastructure work in harmony, using your expertise and rigour to make sure changes are rolled out safely and smoothly
• Lead initiatives to fortify our security measures and keep our customers’ data secure
• Work with teams across Gearset to deliver infrastructure that supports their impactful work
• Contribute your experience and insight to a collaborative, self-directed team with autonomy over its roadmap and practices

About you:
• Have in-depth practical experience working on AWS (VPC networking and security, IAM, EC2, Postgres RDS, S3, EKS)
• experience running production-level services in Kubernetes and managing and maintaining the cluster
• Practical experience automating the management of infrastructure with Terraform
• Experience in the configuration and running of a CI/CD pipeline
• Previous experience working on hosted, multi-tenant products
• Previous experience supporting the operation of a hosted, multi-tenant SaaS product at scale
• Comfortable giving and receiving constructive feedback to make your work even better
• Approach your work with pragmatism, prioritising iteration, and delivering value over process and deliberation

Great to haves:
• Experience with .NET/C#
• You’ve worked in an agile development team with a focus on delivering value early
• Experience with building observability and alerting into systems

Salary and benefits (the stuff you’d expect!):
• Salary is £78K - £100K (depending on experience)
• This is a full time opportunity, working Monday to Friday with the option of flexible home working (for most of us that looks like 2-3 days a week in the office)
• Generous personal development budget for courses, conferences, or whatever is useful to your professional development in the role of up to £1500 per year
• Opportunity to join our Long Term Incentive Plan
• Top end hardware provided
• Free lunch in the office
• 25 days holiday plus bank holidays (with the option to buy an extra 5 each year)
• Company Pension Plan (matching up to 5%)
• Bupa health care
• Life Insurance & critical illness cover
• Discounted gym membership, as well as a range of health and wellness benefits

About the engineering team
We know it can be hard to get a real sense of what it’s like to work in a team from the job ad, so we’ve created this page to give you an idea of what it’s like working in the engineering team at Gearset. And, if you want to get to know some of our engineering leaders, take a look at Eamonn and Alice, two of our Development Managers, to give you an idea of what you can expect.

Some of us studied computer science; some of us have only ever worked at startups; some have worked at huge companies; some are former consultants and some are former chemists. We know diverse teams with varied experiences and opinions are key to the success of the business, so if what we’ve shared about this role sounds interesting, we'd encourage you to apply, whatever your background.

Hear from some of our engineers
Engineering video - https://youtu.be/YwQss3y1lCA

Interview process
A small graphic similar to the DevOps maturity matrix that links to interview process page - https://gearset.com/careers/culture/software-engineer-interview-process/

About us
Gearset is the leading Salesforce DevOps platform trusted by more than 2000 companies around the globe, including McKesson, Accenture and IBM. We’ve the fast paced exciting environment of a start-up, with the success and ambition of a scale-up, with offices in Belfast, London, and Chicago, alongside our Cambridge (UK) HQ.

We’re proud of our unique culture built on trust, collaboration, transparency, and teamwork, allowing us to have a feedback-driven culture that keeps us focused on delivering the best solution for our customers.
Alongside our Glassdoor score of 4.8/5, and customer G2 scores of 4.7/5, we hold three awards from Best Companies UK. These include: Top 5 Best Company to work for in the East of England, UK Top 5 Best Mid-sized Company, and Top 5 Best Technology Company to work for in the whole of the UK.