Pre-Sales Engineer

About Pathway

At Pathway we are shaking the foundations of artificial intelligence by introducing the world’s first post-transformer model that adapts and thinks just like humans.

Our breakthrough architecture outperforms Transformer and provides the enterprise with full visibility into how the model works. Combining the foundational model with the fastest data processing engine on the market, Pathway enables enterprises to move beyond incremental optimization and toward truly contextualized, experience-driven intelligence. We are trusted by organizations such as NATO, La Poste, and Formula 1 racing teams.

Pathway is led by co-founder & CEO Zuzanna Stamirowska, a complexity scientist who created a team consisting of AI pioneers, including CTO Jan Chorowski who was the first person to apply Attention to speech and worked with Nobel laureate Geoff Hinton at Google Brain, as well as CSO Adrian Kosowski, a leading computer scientist and quantum physicist who obtained his PhD at the age of 20.

The company is backed by leading investors and advisors, including Lukasz Kaiser, co-author of the Transformer (“the T” in ChatGPT) and a key researcher behind OpenAI’s reasoning models. Pathway is headquartered in Palo Alto, California.

Requirements:
In this role, you'll play a pivotal role in our customer journey, acting as a trusted advisor and technical expert. You'll partner with our sales team to support existing deals and empower customers to make informed decisions about our solutions.

• Deep Dives with Customers: You'll collaborate with potential customers to understand their specific needs and challenges. Through technical discussions, you'll guide them through the decision-making process, explaining how Pathway addresses their unique requirements.
• Installation Expertise: You'll be the go-to person for all things installation. Prepare customers for the implementation process by walking them through security considerations, pipeline setup, and any other technical aspects.
• Building Trust and Relationships: Developing strong rapport with customers is key. You'll foster trust by being empathetic, likable, and demonstrating a genuine interest in their success.
• Knowledge Powerhouse: You'll stay up-to-date on our solutions and industry trends, ensuring you can confidently answer technical questions customers might have.

We're looking for someone who:

• Possesses 5+ years of experience in a technical sales or application engineering role.
• Has a strong understanding of technical concepts and the ability to translate them into easy-to-understand language for non-technical audiences.
• Demonstrates excellent communication and presentation skills, effectively conveying complex information in an engaging manner.
• Thrives in a collaborative environment and enjoys working as part of a team.
• Is a natural problem solver, with a passion for helping others achieve their goals.
• Can navigate different cultures easily.
• Maintains a high degree of integrity and trustworthiness.

Benefits:
Why Should You Apply

• Intellectually stimulating work environment. Be a pioneer: you get to drive adoption for leading frameworks with real-time data processing & generative AI.
• Work in one of the hottest AI startups, with exciting career prospects. Team members are distributed across the world.
• Responsibilities and ability to make significant contributions to the company's success.
• Compensation:
• Inclusive workplace culture.

The Interview Process:

To assess your technical expertise and customer-centric approach, we'll conduct interviews where you'll take on the role of a customer. We'll present you with a technical scenario and ask you to walk us through the decision-making process for our solution.