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Pre-Sales Engineer - Central America

Ajax

Panama Remote permanent

Posted: January 30, 2026

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Pre-Sales Engineer - Central America

Job Description

Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.

We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions.

The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems. The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.

Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.

The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission.

Ajax Systems is a Ukrainian success story, a place of incredible strength and energy.


Responsibilities::
• Assist technically business development manager for customer meetings.
• Conduct technical seminars, exhibitions, presentations, webinars on the product (for customers and company employees).
• Present new products and new features for Ajax Systems distributors, as well as installers.
• Teach technical staff at distributors and dealers to increase their knowledge of products and technology.
• Promote and introduce product solutions according to customer thesis, technical consultation, and support of key clients.
• Market research and сomparative сharacteristics of products of the competitors.
• Develop long-term relationships with key partners of the company.
• ​​Beta test product features and write technical documentation for new products or solutions, and collaborate with the rest of the team.
• Analyze customer needs in collaboration with the sales department.


Key requirements::
• 5+ years of experience in a similar role within alarm, video surveillance, access control, and home automation fields.
• Strong hands-on knowledge of intrusion systems, CCTV, fire detection systems, and access control solutions.
• Proven experience in the installation and/or design of video surveillance, fire protection, intrusion, or other security systems.
• Languages: Fluent in English and Spanish; French is a plus.
• Public speaking experience is considered a plus.
• Excellent communication skills, both verbal and written.
• Willingness and ability to travel for business purposes. Proactive, outgoing personality with the ability to work independently.


We offer::
• The opportunity to work with one of the most recognized and innovative security manufacturers in the industry.
• Challenging and impactful work, offering continuous learning, career growth, and the chance to make a real difference.
• A fast-paced, dynamic environment that fosters creativity, critical thinking, and innovation.
• Competitive compensation package, including a base salary and performance-based bonuses.
• Car allowance and full coverage of business-related expenses.

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