Partner Sales Manager

Partner Sales Manager at Clarity

Locations: Dubai, Riyadh

About Clarity

Clarity is redefining customer experience with AI. Our mission is to empower businesses to deliver faster, smarter, and more human service interactions. By combining cutting-edge AI with intuitive design, we enable customer service teams to operate more efficiently while providing customers with seamless, personalized experiences.

We are trusted by industry leaders like OpenAI, GrubHub, STC and Tabby who rely on us to deliver real impact. Our investors include Prosus Ventures, STV AI Fund (backed by Google) and angels from Open AI and Google. With a 25% month-on-month growth rate and over 300% net revenue retention, this is a unique opportunity to join a hyper growth AI company and redefine an industry.

The Role

We're looking for a Partner Sales Manager to join our partnerships team, to ignite partnerships in the GCC region, by identifying and recruiting partners for long term success. Our goal is to build channels and alliances that drive customer adoption and revenue through Regional SIs, Global SIs, local tech and cloud alliances. You'll play a crucial role in building and owning the partner eco-system for Clarity in the GCC and benefit from the existing motion already in place. This position offers significant personal and professional growth within a fast-moving, VC-backed startup environment.

Key Responsibilities

• Eco-system build – Identify and recruit regional/ boutique SIs, resellers and other relevant channel partners, with a focus on driving sourced and influenced revenue.

• Partner activation – Onboard partners at scale, leading the enablement motion to ensure rapid time to activation.

• Pipeline and revenue management – Working closely with the local Clarity sales teams, you will be responsible for building and managing partner sales pipeline and delivering against quarterly revenue targets

• Internal relationship building – Building deep, trust-based relationships, with the relevant Clarity sales teams and other internal stakeholders to ensure the success of the partner motion in-region.

• Process Management – Building processes to ensure accountability, reliable forecasting and reporting on success metrics.

Minimum Qualifications

• Partner Sales – 5+ years of partner-facing, quota carrying experience in channel sales, business development or strategic alliances at a relevant SaaS organisation.

• Sales Achievement – Proven experience in driving sales opportunities from lead generation to closure, effectively negotiating agreements and building long-lasting partnerships. Track record of consistent quota attainment.

• Consultative Methodologies – Deep expertise in MEDDIC required; others like SPIN, Challenger, or value-based selling a plus; ability to uncover business pain and quantify financial impact.

• Technical Acumen – Ability to quickly understand technical concepts and architectural scenarios and be able to explain them to others both verbally and in writing.

• Start up Mindset - Entrepreneurial spirit with a passion for taking initiatives from ideation to impact. Ability to thrive in a fast-paced and dynamic growth culture environment.

• Other – Fluency in Arabic and English, willing to travel in region and beyond, 20% of the time. Preferred base, UAE or KSA.

Why Join Clarity?

• Shape the Future of AI: Be at the forefront of the agentic AI era, transforming the $275 billion customer experience market.

• Explosive Growth & Impact: Join a hypergrowth company with a proven product and strong traction (25% MoM growth). This is an opportunity to significantly impact our revenue and GTM strategy.

• Career Acceleration: This is a unique role with the potential to expand quickly into a sales leadership position as we scale our GTM teams globally.

• World-Class Team: Work with a collaborative, mission-driven team with experience building and scaling products at companies like Meta, Revolut, Uber and Bird.

• Competitive Package: We offer competitive compensation (base + commission)

• Culture: We are guided by core values such as Get Sh*t Done, Excellence in everything, Win-Win Collaboration and Think Deeply.