Operations Data Coordinator

About Job

We are looking for an Associate Manager – Input Validation to lead data quality across assigned countries, ensuring First Time Right, On Time Delivery (99%), reduction of Quality Escapes, and adoption of end‑to‑end automation. This role is key to elevating the Data Quality NPS, executing 2026 strategic initiatives, and developing high‑performance teams.

You will manage information quality with a strong focus on continuous improvement, defining actions and opportunities that ensure people and processes operate correctly for the training and growth of Quality Executives in assigned countries. You will act as the SPOC for your designated markets and serve as the quality reference point for all processes in each production cycle.

Responsibilities

• Lead the execution of data quality and continuous improvement plans by country/cluster.
• Monitor and take action on key KPIs: QEM, Quality Escapes, OTD, NPS.
• Ensure compliance with SOPs, checklists, and pre‑delivery controls.
• Coordinate operational planning and prioritization of BAU deliverables and projects.
• Drive the adoption of automation and process standardization.
• Escalate incidents and bottlenecks to IT / Support / Transformation in a timely manner.
• Manage budget and contribute to the 2026 objectives.
• Lead strategic initiatives (AIMs), ensuring on‑time & first‑time‑right execution.
• Lead and develop the team, promoting continuous feedback, accountability, and engagement.
• Ensure completion of the performance, development, and STEM culture cycle.
• Adjust monthly, weekly, and daily production according to operational issues alongside the Project Manager.
• Address operational requests (input requirements for analysis, verification of procedures, category information, item-specific information).
• Measure global KPIs.

 

About You

You are responsible for monitoring and ensuring the execution of quality plans within your assigned production area. You understand what is happening quality‑wise within your operation and can identify key topics, generating recommendations and initiatives to improve quality outcomes.

Requirements

• Completed Bachelor's degree in Business Administration or Industrial Engineering with a quality focus, or a Technical Career.
• 4+ years of experience as a Senior Operations Analyst.
• Green Belt Certification (preferred)
• Advanced English
• Advanced Excel skills (pivot tables, filters, formulas, shortcuts, macros).
• Strong creativity and innovation skills oriented toward process improvement.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion