Merchandising Coordinator

At Techo-Bloc, we are entrepreneurial and innovators at heart who love to roll up our sleeves, jump right in and get things done. We boast 9 cutting-edge manufacturing facilities, 13+ distribution centers, and a dynamic team of over 900 employees located across 20+ locations in North America. We have ambitious growth plans and a restless pursuit of excellence. We live to create, and we invest in great ideas. We take pride in offering a collaborative, inclusive and positive working environment.

The Merchandising Coordinator plays a critical execution role within Merchandising Operations, acting as the central point of coordination between Sales, Client & Dealer Aftersales, Display Architects, Purchasing, Production, and Distribution. This role ensures merchandising initiatives; dealer display updates and marketing tools are accurately executed, tracked, and delivered on time.

The Merchandising Coordinator is responsible for managing day‑to‑day merchandising requests, maintaining system accuracy, supporting field execution, tracking KPIs, and ensuring consistent brand representation across the dealer network.

Key Responsibilities

Merchandising Requests & Case Management

• Create, manage, and track merchandising cases from request intake through completion
• Validate request details (scope, quantities, photos, approvals, budget) to prevent delays
• Coordinate with internal teams to move cases through each required stage efficiently
• Follow up on open cases and ensure timely closure with proper documentation

Dealer Displays & Field Support

• Coordinate dealer display installations, updates, repairs, and removals
• Act as liaison between Sales Reps, Display Architects, Field Service Crews, and production teams
• Ensure required materials and tools are ordered and available ahead of field work
• Collect and validate photos of installations to close cases

Ordering, Inventory & Logistics Support

• Support creation and follow‑up of purchase orders related to merchandising materials
• Coordinate shipments to depots, dealers, and reps (bulk and individual deliveries)
• Monitor inventory levels of merchandising tools, labels, and displays
• Assist in reallocating excess or leftover merchandising inventory when applicable

Communication & Reporting

• Serve as the main point of contact for merchandising‑related inquiries from Sales
• Provide clear updates on timelines, next steps, and dependencies
• Maintain tracking documents, dashboards, and shared files for visibility

Required

• 1–2 years of experience in merchandising operations, coordination, project support, or logistics
• Strong organizational and follow‑up skills with high attention to detail
• Ability to manage multiple requests and priorities simultaneously
• Comfortable working cross‑functionally with sales, operations, and production teams
• Strong written and verbal communication skills in English & French - Due to frequent communication with employees in Quebec, Ontario and the United States
• Proficiency with Microsoft Excel, Outlook, and internal systems (CRM / ERP)

Key Success Factors

• High level of accuracy and ownership over assigned cases
• Strong sense of urgency and accountability
• Ability to anticipate issues before they impact timelines
• Clear, proactive communication
• Consistent follow‑through from request to completion

Why This Role Matters

The Merchandising Coordinator ensures that merchandising strategies translate into flawless execution in the field. This role is essential to maintaining dealer satisfaction, brand consistency, and operational efficiency across markets.

Career Growth and Recognition: At Techo-Bloc, we're career builders. Explore advancement opportunities through our well-defined career paths by department. Your success is our shared responsibility, supported by a culture that values your unique contributions.

Performance-Driven Rewards: Experience the direct impact of your efforts with competitive performance-based bonuses. Join a passionate, driven team that collaborates seamlessly to achieve remarkable results.

Financial Stability: We’ve experienced consistent growth, reflecting our strong financial health and continued geographical expansion across North America.

Collaborative Company Culture: Ditch the silos and join us in driving innovation and excellence together. We support and care about each other’s success! Experience a vibrant culture with 5-star ratings from most of our employees. Leave egos at the door as we engage in activities like brainstorming sessions, lively BBQs, and festive parties, fostering a strong sense of community and belonging.

Perks and Benefits:

• Group insurance & RRSP with employer contribution
• 24/7 telemedicine & Employee Assistance Program (EAP)
• Inhouse leadership development and coaching
• Training & Development Programs
• Considerable referral bonuses
• Discounts on Techo-Bloc’s products
• Outdoor terrace perfect for relaxing or enjoying your lunch in the sun
• Healthy snack-filled kitchens
• Techo-Bloc branded swag
• Employee Recognition Events

We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.