Manager, Growth Operations Enablement

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking a Manager, Growth Operations Enablement to serve as the commercial engine for our secondary markets. This isn’t a traditional "cold-calling" role; it’s about clearing the path. You will be a strategic thought partner to the Regional Managers to strategically qualify leads, follow up on stalled deals, and navigate the internal hurdles, underwriting, legal, and deal structure, that keep deals from reaching the finish line. If a deal is stuck, it’s your job to unblock it. As the primary commercial partner to our Regional Managers, you will act as the "Process Unblocker," navigating deals through underwriting, legal, and deal-desk approvals to hit our aggressive targets.

What you'll do

• Own the lead qualification and work directly with Operations leadership to define growth strategy for your assigned region (East or West), identifying high-probability opportunities within the secondary market pipeline

• Partner daily with Regional Managers to work the sales funnel; you will be the “controller” for stale deals, ensuring no opportunity stalls in the pipeline

• Drive the "Metropolization" of our legacy portfolio; you will conduct full audits of existing locations and develop the strategy to unblock and launch remaining opportunities

• Manage the end-to-end approval flow for secondary market deals, including underwriting vetting, legal redlines, and deal structure approvals, ensuring stakeholders stay aligned

• Maintain impeccable data integrity in Salesforce, ensuring that regional performance, GP uplift, and deal stages are always accurate for executive reporting

What we're looking for

• 3+ years of experience in Sales Operations, Account Management, or Business Development, preferably in a high-growth tech or real estate environment

• Experience navigating complex organizations and pushing contracts through without causing friction

• Ability to look at a messy pipeline and identify exactly where the "winning" deals are

• Ability to build immediate credibility with "boots on the ground" Operations teams and act as their trusted commercial advisor

• Understanding of Salesforce hygiene and pipeline management

• Ability to thrive in ambiguity and audit legacy data to build new, organized systems from scratch

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $120,000.00 USD to $140,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-KD1 #LI-Onsite

Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection

Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.