Manager - Developer Efficiency

About Certify:
At CertifyOS, we're building the infrastructure that powers the next generation of provider data products, making healthcare more efficient, accessible, and innovative. Our platform is the ultimate source of truth for provider data, offering unparalleled ease and trust while making data easily accessible and actionable for the entire healthcare ecosystem.

What sets us apart? Our cutting-edge, API-first, UI-agnostic, end-to-end provider network management platform automates licensing, enrollment, credentialing, and network monitoring like never before. With direct integrations into hundreds of primary sources, we have an unbeatable advantage in enhancing visibility into the entire provider network management process. Plus, our team brings over 25+ years of combined experience building provider data systems at Oscar Health, and we're backed by top-tier VC firms who share our bold vision of creating a one-of-a-kind healthcare cloud that eliminates friction surrounding provider data.

But it's not just about the technology; it's about the people behind it. At Certify, we foster a meritocratic environment where every voice is heard, valued, and celebrated. We're founded on the principles of trust, transparency, and accountability, and we're not afraid to challenge the status quo at every turn. We're looking for purpose-driven individuals like you to join us on this exhilarating ride as we redefine healthcare data infrastructure.

About the role:
As the Manager of Dev Efficiency, you will lead efforts to optimize the developer experience and accelerate engineering velocity across the organization. You will head a team dedicated to engineering excellence, using metrics to pinpoint bottlenecks and automation to solve them. Your goal is simple: make it effortless for developers to get their best work into production, ensuring speed and quality coexist seamlessly.

What you’ll do::
• Build and mentor a cross-functional team focused on enhancing tooling, automation, and developer experience.
• Define and execute a roadmap of high-impact initiatives that reduce systemic-bottlenecks, streamline CI/CD pipelines, improve build reliability, and accelerate feedback loops.
• Establish and report on key developer productivity metrics—such as build times, deployment success rates, cycle time, onboarding speed, developer satisfaction and others —to demonstrate measurable impact.
• Work closely with engineering leadership, product teams, and platform groups to coordinate improvements and align efficiency efforts with broader organizational goals.
• Oversee the evaluation, implementation, and maintenance of developer tools that improve workflows, testing, and reliability across the software delivery lifecycle.
• Translate technical improvements into business value for executive stakeholders; highlight how investments in dev efficiency reduce cycle times and improve quality.

What you’ll need::
• 5+ years of experience leading engineering teams focused on developer productivity, platform, DevOps, or similar domains.
• Strong background in software engineering, build systems, CI/CD, automation frameworks, observability tooling, and developer toolchains.
• Experience using data to drive decisions - ideally familiar with DORA metrics, SPACE frameworks, or Software Engineering Intelligence (SEI) platforms.
• A passion for improving the day-to-day work of engineers and reducing cognitive load so teams can focus on delivering value.
• Ability to work across teams, influence without authority, and drive change in complex engineering environments.
• Strong verbal and written communication skills to articulate strategy, progress, and outcomes to technical and non-technical stakeholders.

Bonus points for ::
• Experience shaping and scaling developer productivity programs in small to medium engineering organizations.
• Familiarity with developer workflow analytics and tools like Jellyfish (or other telemetry/BI platforms).
• Deep understanding of modern software delivery practices, including microservices, cloud-native environments, and automated testing.
• Previous success in role/industry where developer experience and efficiency directly contributed to business velocity and quality.

Technologies/Tools::
• Jellyfish or LinearB
• Core DORA metrics tracking
• Looker Studio or Grafana
• Google Cloud Platform
• Jest and Playwright or Cypress
• K6 Performance Testing
• Git and Github
• Sentry
• Snyk
• Jira
• Slack

At Certify, we're committed to creating an inclusive workplace where everyone feels valued and supported. As an equal opportunity employer, we celebrate diversity and warmly invite applicants from all backgrounds to join our vibrant community.