Leasing Agent (12-month Contract)

Do you see yourself as a creative problem solver? Do you challenge processes when they stand in the way of the right decision? Are you quick to own your mistakes and learn from them? Do you take pride in your work and celebrate success after putting in the effort to achieve it? 

If you answered yes to these questions, we have the job for you. Highstreet is currently seeking a Leasing Agent on a 12-month contract to join our Communities team at our Westbrook development in West Kelowna, BC.

WHY HIGHSTREET?

Highstreet is the largest developer, builder and operator of net-zero-ready homes in Canada and the only one offering double the standard warranty.  We also manage our own growing portfolio of 1,400+ rental apartments with some of the highest customer service scores in any industry. 

Our vision is that everyone in Highstreet’s community will want their friends to work with us, live with us and invest with us. 

Help us achieve that vision. 

CORE VALUES

Known as “Highstreeters” we demonstrate our core values in everything we do:

Humility grants us insight from others

Inquisitive & learning continuously

Guided by always doing what is right

Honest, open and timely communication

Responsible & accountable for our actions and decisions

Determined to persevere, get results and win together

THE OPPORTUNITY

As a Leasing Agent, you will play a key role in shaping the Community Member experience, guiding prospects through the journey from initial inquiry to move-in. Acting as a central point of contact, you will support community growth while working closely with the Community Leaders to achieve occupancy goals.

Please note this role’s standard hours are Wednesday-Sunday.

Wed-Thurs: 11:00am-7:00pm

Fri-Sun: 9:00am-5:00pm

Reporting to the Communities Services Manager, duties include but are not limited to:

Provide a high-quality, personalized leasing experience from first contact to move-in

Serve as the primary point of contact for prospective community members across multiple marketing channels

Assess prospects needs and provide tailored suite recommendations

Conduct in-person and virtual tours, showcasing suites and community features

Respond to inquiries promptly and effectively, converting leads to signed leases

Maintain a strong prospect pipeline and ensure consistent follow-up

Accurately track leads, tours, and conversions within the CRM system

Provide regular reporting on leasing performance, traffic, and trends

Identify opportunities to improve conversion rates and leasing velocity

Collaborate with Marketing, Sales, and Community teams to drive leasing strategy

Provide on-the-ground insights to inform marketing campaigns and pricing strategies

Support community events and activations that drive traffic and engagement

THE IDEAL CANDIDATE

Highstreet is seeking a highly motivated individual who is willing to learn and grow with a company that values culture and performance. In addition to identifying with Highstreet’s values, the candidate will:

Demonstrate strong attention to detail and a commitment to doing things the right way

Communicate openly and ethically, and with a positive attitude

Thrive working in a fast-paced, dynamic environment with competing priorities

Be a team player who is self-motivated and efficient

Exhibit assertiveness, follow through, and excellent organizational skills

Take initiative and work independently while maintaining a strong focus on doing what is right

Approach a variety of tasks and challenges with a proactive, can-do attitude

REQUIRED EXPERIENCE

3-5 years of experience in leasing, real estate, or sales (residential preferred)

Proven track record of meeting or exceeding sales targets 

Excellent communication and interpersonal skills 

Highly organized with the ability to manage multiple prospects simultaneously 

Skilled at collaborating with multiple stakeholders to drive results

Experience with CRM or leasing software is an asset 

Flexible and willing to work evenings and weekends as required 

Compensation Package:

Annual Salary: $65,000-$80,000 + performance-based commission

Commission: Tied to monthly leasing volume

Annual Bonus: Highstreet pays an annual bonus based on company performance. A typical bonus for this position is approximately 14% of annual salary. Determined annually, the bonus could be more or less, depending on performance results.

Additional requirements:

Satisfactory criminal and credit record check.