Lead Solution Engineer, Federal Civilian

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Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is seeking a highly motivated and experienced Lead Solution Engineer to join our Public Sector team. As part of the Salesforce Public Sector - Federal Civilian business unit, we provide PaaS and SaaS cloud solutions to both government customers, which meet NIST, FedRAMP, and other applicable standards.

We’re looking for exceptional candidates to join the Federal Solution Engineering team. The Solution Engineer is responsible for presenting product offerings and architecture in the best light to prospects and customers, to evoke confidence in the company's technology infrastructure, and removing all technical objections in the sales cycle. To accomplish this, the Solution Engineer must have a strong desire to leverage their technical and sales skills, including the ability to discover business requirements, develop a technical sales strategy, configure and demonstrate the solutions that address these requirements and provide business value.
Prior experience with Customer Relationship Management technology or Cloud Platforms and enterprise selling in a customer-facing role is highly desirable. Oh, and don’t forget those communication and presentation skills. They usually come in handy in our line of work. Finally, the ability to take complex pieces of technology and explain them in a simple and easy to understand way will seal the deal! If you believe you have these skills, we want to talk to you.

Responsibilities:

• Understand customer goals and challenges and map those back to the Salesforce product portfolio

• Design, build, and demonstrate innovative solutions to address these challenges

• Present Salesforce technology infrastructure, including demonstrating deep familiarity with hardware, software, networking and security stack

• Participate in all appropriate product, sales, technical training and certifications to acquire and maintain the knowledge necessary to be effective in the position

• Attain quarterly and annual objectives defined collaboratively with management

• Respond effectively to RFIs/RFPs

• Active participation in a fast-paced high-energy market segment and balance multiple projects in a team-selling environment

Minimum Qualifications:

• B.S. Computer Science, Software Engineering, MIS or equivalent work experience

• 5+ years experience as a solution/sales engineer for a CRM company or similar technology

• Knowledge of related applications, relational database, web technology, and cyber-security

• Web and application server programming experience such as Java, LAMP, SOAP, etc.

• Solid oral, written, presentation and interpersonal communication skills

• Ability to work as part of a cross-functional team to solve technical problems

• Ability to travel domestically

Preferred Qualifications:

• Federal industry experience.

• Familiarity with Salesforce technology

• Familiarity with US Government Cloud Compliance standards and certifications

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.