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Lead Product Manager - Platform Product Onboarding

Experian

Sofia, Sofia City Province, Bulgaria Hybrid permanent

Posted: May 13, 2026

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Quick Summary

The Lead Product Manager - Platform Product Onboarding is responsible for leading the development of high-quality products and services, working closely with cross-functional teams to deliver successful product launches and maintain a strong customer relationship.

Job Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, deliver digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments.

We invest in talented people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland.

You will report to Head of New Products Integration - Ascend Platform.

What you'll do:

Platform Onboarding & Integration Design

• Define and evolve the end-to-end onboarding journey (discovery → integration → go-live), ensuring consistency, scalability, and reuse.
• Identify and unlock critical integration points required to onboard products efficiently onto the platform.
• Establish standardised integration patterns, reference architectures, and onboarding playbooks.

Technical Product Ownership

• Own the roadmap for onboarding tooling and developer experience, including documentation, sandbox environments, and self-service capabilities.
• Partner with Architecture and Engineering to ensure onboarding aligns with platform standards (API-first, microservices, event-driven design).

Cross-Functional Delivery & Influence

• Lead delivery through influence rather than direct ownership, coordinating across multiple engineering and platform teams.
• Act as a central point of alignment for onboarding initiatives across Product, Engineering, Architecture, and Commercial teams.

Demand Management & Prioritisation

• Define structured intake and prioritisation frameworks for onboarding demand.
• Balance short-term integration needs with long-term platform scalability and strategic value.

Data-Driven Optimisation

• Define and track onboarding KPIs (e.g. time to integrate, cost per integration, reuse, developer satisfaction).
• Use data and insights to drive continuous improvement and transparency.

Automation & AI Enablement

• Identify opportunities to leverage automation and AI (including agentic AI approaches) to enhance onboarding and integration workflows.
• Drive initiatives that reduce manual effort, improve quality, and accelerate time-to-market.

What you'll bring:

• Experience in Product Management or Technical Product Management.
• Proven experience working on platforms, APIs, SDKs or integration-focused products & architectures.
• Experience operating in matrix environments
• Understanding of microservices, event-driven systems, and data integration patterns.
• Experience designing scalable, reusable platform capabilities.
• Experience tracking onboarding KPIs (e.g. time to integrate, cost per integration, reuse, developer satisfaction).
• Understanding of AI and how to build AI capabilities into a platform at scale.

What you will get:

• Work environment - excellent work conditions with friendly environment, recognized team spirit, and fun and quality recreation time.
• Social benefits package including life insurance, food vouchers, additional health insurance for you and a family member, monthly flex allowance including internet bill coverage, sick leave allowance, corporate discounts, marriage and childbirth / adoption allowance, Multisport card, Sharesave plan, Employee assistance program, а birthday gift and many more!
• Work-life balance - 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in social responsibility events.
• Opportunity for flexible working hours and home office.
• Personal Development - career pathways for professional growth supported by learning and development programmes and unlimited access to online educational training courses, learning materials and books.

Experian is an Equal opportunity employer. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

#LI-Hybrid

This is a hybrid remote/in-office role.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here

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