Lead Performance Engineer

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Lead Member of Technical Staff (LMTS) is a high-level technical leader and you are a performance and scale subject matter expert who drives innovation, designs high-scale automation frameworks, and ensures product reliability. You don't just find bottlenecks—you prevent them through architectural influence, database tuning, and expert root cause analysis

Role:

Lead performance efforts for multi-team projects. Design traffic models, establish scale goals, and implement sophisticated automation and monitoring strategies.
Act as the expert in database tuning and system optimizations. Drive design meetings by questioning implementation choices and proposing performant alternatives.

Rapidly build POCs to test ideas. Lead research spikes and "fail fast" prototypes to address critical scale issues.

Partner with Product Managers to align features with customer usage patterns. Ensure performance is a core part of the Definition of Done (DoD).

The Multiplier Effect: Coach AMTS, MTS, and SMTS engineers. Lead code and design reviews, sharing deep product expertise to elevate the team’s technical bar.
Manage features from initial design through production deployment and post-release support. Own the resolution of the most complex, systemic performance issues.

Requirements:

Regular use of AI tools for automation and performance work.

A good understanding of enterprise architecture principles is strongly preferred
Experience as a developer building platforms and applications.

Experience in building automation tools.

Coding experience in Java, C, Python, Ruby on Rails and knowledge of modular design.

Deep knowledge of Java and its internals, including JVM performance tuning, GC mechanisms, and familiarity with Java Profiling (e.g., JProfiler, YourKit).

Expert-level understanding of key performance metrics associated with throughput, latency, memory, CPU, disk & network, and the ability to debug bottlenecks associated with any of them.

Familiarity with NoSQL data stores and transport systems such as Spark, Storm, Cassandra, Kafka is a plus.

Hands-on experience in open source load test tools.

Expert in profiling, instrumentation, load generation tools, and database optimization.

Proven track record in API design, concurrency, and resource efficiency for massive scale.

Strong communicator able to present technical findings to both executives and architects.

Constantly generates and validates new ideas.

Manages technical debt and provides a long-term vision for performance.

Excels at Root Cause Analysis (RCA) and complex optimization

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.