Lead Associate - Accounts Receivable - Cash Application - (Order to Cash) US shfts - Job location Pune Viman Nagar

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Key Responsibilities

1. Cash & Bank ReconciliationLead end‑to‑end bank and cash account reconciliation processes.

Review daily cash postings, payment files, and clearing account balances.

Ensure accurate matching of incoming and outgoing transactions.Investigate discrepancies, follow up with banks, AP/AR, and internal teams until resolution.

2. Team Leadership & Oversight Supervise and mentor reconciliation analysts/executives.

Assign daily workloads, monitor performance, and provide coaching.

Handle escalations and complex mismatch cases.

Support new team members with training on systems and processes.

3. Stakeholder & Cross‑Functional Coordination

Liaise with Treasury, Accounts Receivable, Accounts Payable, Operations, and IT to resolve reconciliation gaps.

Partner with bank partners and payment gateways for dispute resolution and data queries.

Coordinate with internal leadership on cash position reporting and status updates.

4. Reporting & Analysis

Prepare daily cash position reports, unreconciled item logs, and exception reports.

Analyze patterns in mismatches and recommend process fixes.

Support month‑end close activities (accruals, journal entries, reconciliations).

5. Compliance & Internal Controls

Ensure adherence to internal controls, accounting standards, and audit requirements

Maintain reconciliation documentation as per audit guidelines.

Support internal and external audits by preparing schedules and providing requested data.

6. Process Improvement & Automation

Identify recurring issues and design process improvements.

Collaborate with IT/automation teams to enhance reconciliation tools (e.g., auto‑matching, rule‑based logic).

Recommend changes to improve turnaround time and reduce manual intervention.

Required Skills

Technical SkillsStrong understanding of bank reconciliation, cash accounting, and general ledger structures.

Proficiency in Excel (pivot tables, lookups, formulas).Experience with ERP systems (SAP, Oracle, Dynamics, NetSuite, etc.).

Familiarity with payment systems, gateway files, and clearing accounts.Soft Skills

Strong analytical and problem‑solving mindset.

Excellent communication and stakeholder management.

High attention to detail and accuracy.

Ability to manage deadlines and multitask in a fast‑paced environment.

Commerce Graduate