LA - Application Engineer - Inside Sales Technical Support - Fluid Process Industrial Supply

Ford-Gelatt, a SunSource company, supplies industrial process equipment to the process industries with a focus on adding value. Our team at Ford-Gelatt is technically sound and highly experienced with industry leading brands. We provide technical added-value in equipment sales in Louisiana, Mississippi, and SE Texas. www.ford-gelatt.com

The position will be responsible for sales and customer support of fluid process equipment and services. In this position you will specifically prepare proposals and quotes of pumps and mixers to provide technical solutions for customers. This is to be accomplished by working as a team with the outside sales Account Managers and inside support staff. A key objective is to maximize the company's profit margins while maintaining a positive relationship with our customers and suppliers. this is an onsite position based in our Baton Rouge, LA office.

Essential Functions:
• Learn the products that we represent, their appropriate applications, their strengths and weaknesses, as well as our competitor's capabilities

• Prepare proposals and quotes of pumps and mixers to provide technical solutions for customers

• Learn each supplier's sizing and selection program and procedure

• Develop quotations for our customers for our equipment and maintain internal files

• Enter orders in our order handling system after review of customer order to confirm consistency with our proposal

• Develop working relationships with our suppliers and factory personnel

• Develop relationships with our customers so that they think of our Company first for their rotating equipment needs

• Work with our customers to resolve any warranty issues should they occur

• Work w/ other inside sales staff to increase productivity and efficiency

Experience, Education and Skills:
• Mechanical degree preferred but not required; equivalent combination work experience, training and/or technical education will be considered.

• Some inside sales or technical support experience is a plus.

• Fluid process manufacturing or distribution environment is a plus.

Ford-Gelatt is a fast-paced, technically focused distribution company ahead of our competition.

We value our Associates' contributions and success in meeting and exceeding our customer's expectations.

If you are a self-motivated individual and effective in achieving customer service success through your professional accomplishments, then we want to hear from you!

Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact [email protected] to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí).
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