Junior Quality Assurance Analyst

About Uphold

Uphold is a financial technology company that believes on-chain services are the future of finance. It provides modern infrastructure for on-chain payments, banking and investments. Offering Consumer Services, Business Services and Institutional Trading, Uphold makes pioneering financial services easy and trusted for millions of customers in more than 140 countries.

Uphold integrates with more than 30 trading venues, including centralized and decentralized exchanges, to deliver superior liquidity and optimal execution. Uphold never loans out customer assets and is always 100% reserved.
The company pioneered radical transparency and uniquely publishes its assets and liabilities every 30 seconds on a public website (https://uphold.com/en-us/transparency).

Uphold strips away the complexity and lack of transparency to open up Web3 finance for everyone.

To learn more about Uphold, please visit https://uphold.com.

Job Summary

Uphold is looking for a Junior Quality Assurance Analyst to join our Engineering team. This is an incredibly exciting opportunity where you’ll get to work in a very friendly environment and be part of a well-motivated, talented and growing team. Combining latest technologies, agile way of working and the continuous striving for the best solution, here you’ll be responsible for the quality process of the Uphold products.

You will be responsible for supporting the planning, design and execution of system testing on simple to complex implementations. You will be responsible for ensuring that the end product meets the minimum quality standards, is fully functional and user-friendly.

Essential Duties and Responsibilities

Working with cross-functional teams to ensure quality throughout the software development lifecycle.

Collaborating with the Engineering team, working with an agile mindset.

Reviewing and being part of the creation of requirements, specifications and technical design documents.

Following the product development from conception to delivery in production.

Writing test specifications, test case scenarios and perform continuous testing.

Performing manual testing, including the exercise of exploratory testing techniques.

Contributing to the planning of testing activities, ensuring that the products are effective, accurate, suitable and free from defects, operational problems and errors.

Recording defects in such a way that developers and business analysts can reproduce and understand.

Creating logs to document testing phases and defects.

Spotting areas for improvement to enhance the product's efficiency.

Helping troubleshoot issues.

Continuously contributing to grow our automation framework.

Ensuring that the final product satisfies the product requirements and meets end-user expectations.

Creating and improving quality assurance policies and procedures.

Required Qualifications and Skills

Degree in Computer Science or a related field.

1+ year of experience in the field.

Basic knowledge of test automation techniques, frameworks and tools.

Experience in specifying and running scenarios and test cases.

Experience in bug management tools and in reporting bugs.

Employ exploratory testing and critical thinking.

Review users’ problems or complaints, making any issues that are experienced by numerous users a priority.

Bear in mind the context of the application when assessing what quality attributes to focus test efforts.

High regard for safety standards and quality control.

Experience working in an agile/lean environment.

Fluent written and oral English skills.

Excellent verbal and written communication skills.

Meticulous attention to detail.

Strong analytical and problem-solving skills.

Passionate about breaking things, but also making sure we build the best products in the market.

Bonus if you have:

Experience with programming languages.

Experience with test automation techniques/tools.

What We Offer

Innovation and Impact: Contribute to pioneering projects in a dynamic and challenging environment.

Competitive Compensation: Performance bonuses, and comprehensive benefits on top of a competitive salary.

Strong Company Culture: Thrive in a supportive, collegiate environment with values of integrity, teamwork, accountability, and excellence.

Global Collaboration: Participate in regular updates, strategy sessions, and networking opportunities across the group.

Development Opportunities: Access training and mentorship programs.

Flexibility: Enjoy options to work from home, other locations, or adjust your hours.

Inclusive Environment: Value and respect diverse perspectives.

Our Benefits

Annual bonus program based on individual, team and company performance.

Home office stipend for a productive setup.

Generous PTO, healthcare, and employee assistance programs.

Engaging events and celebrations.

Well-stocked office kitchen with a foodie culture.

Join us to grow, innovate, and contribute meaningfully. Be part of our talented team!

Visit our careers page for more exciting opportunities, if this role isn’t the perfect fit.

EEOC Employer

We're proud to be an Equal Opportunity Employer and we celebrate our employees' differences, including race, color, religion, gender identity, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, and any other protected classes. Difference makes us stronger and better - together.