Junior IT Support Technician

Apify's mission is to help anyone get more value from the web with automation, AI agents, and web scraping.

Why?

We believe that humans have better things to do than filling forms, compiling huge Excel sheets of copy-pasted data, or watching thousands of videos to determine whether they include a specific brand logo.

Those are jobs for machines.

And just as in the real world, we have tools that make our lives easier, we should have tools to make our lives easier on the web.

Web automation has a profound impact. Our users automate service unsubscriptions to save people money, and they collect billions of rows of data from all over the world for AI training, protection of consumers, or finding lost children. We give AI chatbots the context to interact intelligently, and we’re developing novel ways to work with AI agents and MCP.

What you’ll be working on:

• Daily IT operations

• Support Apifiers with day-to-day IT issues and help them stay productive.

• Solve problems related to laptops, peripherals, office tech, and basic network troubleshooting.

• Proactively monitor the state of our office environment and prevent issues before they impact others.

• Hardware lifecycle & procurement

• Manage the full hardware lifecycle: purchasing, setup, configuration, maintenance, and renewals.

• Prepare laptops and peripherals for new joiners and keep our internal inventory up to date.

• Communicate with vendors, compare quotes, and ensure smooth logistics for new equipment.

• Onboarding & offboarding

• Prepare hardware and access for new Apifiers and ensure their first day is smooth.

• Configure accounts and permissions across our SaaS tools (Google Workspace, Slack, Notion, and many more).xfin

• Ensure secure, complete offboarding with proper hardware handling and access removal.

• Events & meeting rooms

• Maintain our meeting-room setups: TVs, cameras, microphones, and other collaboration devices.

• Support internal events, all-hands, tech demos, and smaller company gatherings.

• Propose improvements for AV setups and help make the office tech experience seamless.

• Automation & improvements

• Identify pain points and improve internal IT processes.

• Contribute to documentation, guidelines, and best practices.

• Collaborate with engineering and office teams on cross-functional projects when needed.

Tech you’ll touch:

• Google Workspace, Slack, Notion, and a large variety of other SaaS tools from our 150+ internal stack

• MacBooks (primary), with occasional Windows/Linux devices

• Ubiquiti UniFi office network

• Meeting-room hardware (cameras, TVs, microphones, controllers)

• Office devices such as printers, docking stations, and monitors

Who we’re looking for:

• Experience in IT support or internal IT operations.

• Solid troubleshooting skills, especially on macOS (Windows/Linux experience is a plus, not a requirement).

• Understanding of SaaS environments and identity/access basics.

• Interest in hardware, office tech, and keeping systems organized.

• A proactive, ownership-driven mindset and desire to help others.

• Good communication skills in English.

Why should you work at Apify?

• Space, support, and autonomy for personal growth, with a direct impact on our success

• Full-time position in Prague at our amazing office located in Lucerna Palace 🏰

• Option to work remotely 🛋️

• Flexible working hours 🕰️

• Nobody counts holidays as long as the work gets done 💪

• Stock options and profit sharing 💰

• Free Multisport card 🏋️‍♀️

• We welcome pets, kids, and bikes at the office 🐶

• Epic team buildings and offsites 🚢 with biking, canoeing, and other adventures 🪂

• Solid education and training budget, conference tickets, internal “Eat & Learn” sessions, and the possibility to work across teams

• Generous hardware budget 💻

• Free lunches every day when working from the office 🌮🥡

• Unlimited supply of ☕ & 🍺 and snacks

• Free entry to the wonderful Prague Zoo 🐘

• Ping-pong, chess, PS5, lightsabers, foosball league after lunch 🏓

For more details about Apify and what it is like to work with us, see our Careers page.