Jira Configuration Expert & Agile Standards Lead

Title:

Jira Configuration Expert & Agile Standards Lead

Function:

Joint Operational Medicine Information Systems (JOMIS), Defense Healthcare Management Systems (DHMS)

Location:

Remote, with ability to be in person Washington, D.C. and Rosslyn, VA as required

Reports to:

JOMIS operations lead

POSITION SUMMARY:

The JOMIS team is seeking a highly capable Jira configuration expert and Agile Standards Lead to drive execution excellence across JOMIS modern products. This role is critical to establishing, scaling, and enforcing Agile best practices while ensuring Jira serves as a high-functioning, enterprise-grade system of record for delivery.

This individual will not only optimize the Jira platform for JOMIS (Jira, Confluence, JSM), but will also define, standardize, and operationalize Agile processes across teams by writing and socializing Agile Plays. The ideal candidate is someone who can translate Agile principles into structured, repeatable practices within Jira—enabling visibility, consistency, and accountability across a complex program.

This role blends platform engineering and Agile enablement. It requires a proactive leader who can identify gaps, implement standards, and drive adoption across both contractors and government stakeholders.

The ideal candidate is not just a Jira configuration expert, but a builder of systems and standards, someone who can take loosely defined Agile practices and transform them into structured, repeatable, and scalable processes within Jira. They are equally comfortable configuring workflows, coaching teams, and engaging leadership to drive alignment and accountability.

This individual thrives in complex environments and takes ownership of both the tooling and the processes that enable high-performing teams.

JOB RESPONSIBILITIES:

Agile Standards & Process Leadership

Define and implement Agile standards, playbooks, and best practices across teams, ensuring consistency in execution

Translate Agile frameworks into Jira configurations, roadmaps, workflows, and governance models

Lead the development of Agile artifacts (e.g., definitions of done, backlog standards, PI planning structures)

Partner with government and program leadership to align on Agile expectations and continuously improve delivery practices

Proactively identify gaps in Agile adoption and drive corrective actions across teams

Support PI Planning, retrospectives, and continuous improvement efforts with structured, Jira-enabled processes

Jira Configuration & Platform Ownership

Serve as the primary Jira configuration expert for JTE Jira, owning workflows, roadmaps, dashboards, permissions, and governance

Design and maintain scalable Jira structures (projects, boards, roadmaps) to support cross-functional delivery

Build and maintain advanced dashboards, reports, and data models to provide real-time execution visibility

Develop automation solutions (JQL) to streamline workflows and enforce standards

Work with data integrity, board hygiene, and alignment to defined Agile processes across all teams

Execution Visibility & Reporting

Create and manage reporting dashboards and roadmaps that clearly communicate progress, risks, dependencies, and blockers to leadership

Ensure Jira data quality across program standards (e.g., all user stories must have acceptance criteria) to enable leadership decision-making through high-quality, reliable Jira data and insights

Governance & Continuous Improvement

Establish and enforce Jira governance, including permission models, configuration standards, and change control

Document processes, standards, and configurations to ensure scalability and continuity

Drive continuous improvement of both Agile practices and Jira platform capabilities

BASIC JOB REQUIREMENTS:

Proven ability to define and implement Agile standards and processes across multiple teams

Strong experience operationalizing Agile practices (PI planning, roadmap configurations, advising teams on best practices for Jira project management) within Jira

Hands-on expertise with Jira configuration, workflows, JQL, roadmaps automation tools (e.g., ScriptRunner, Jira Automation, bulk uploads, bulk updates), and APIs

Experience building dashboards and reporting frameworks for executive-level visibility

Ability to manage and prioritize multiple workstreams, balancing support, enhancement, and strategic initiatives

Strong stakeholder management skills, with experience working across leadership, engineering, and government teams

Prior experience with DHMS, DHA, or similar federal programs is preferred but not required

KEY COMPETENCIES:

Agile Leadership: Ability to create, standardize, and drive adoption of Agile practices across teams

Jira Expertise: Deep technical proficiency in Jira roadmaps, bulk updates, bulk uploads, JQL, dashboards, widgets, plugin requests, troubleshooting

Systems Thinking: Ability to design scalable processes and tooling that enable consistent execution

Execution Focus: Strong attention to detail with a focus on outcomes, data accuracy, and delivery transparency

Proactive Ownership: Identifies gaps, drives solutions, and ensures follow-through without requiring direction

Communication: Clearly translate complex execution data into actionable insights for leadership

Governance Mindset: Ensures compliance with standards while enabling team agility