IT Systems Administrator II - Tier 3 Support

Confidential

Not specified permanent

Posted: January 30, 2026

Required Skills

Job Description

Who are we?

Private Medical has spent the last 20 years creating a new category of concierge medicine - private medicine - by designing a system that honors the relationship between patients, physicians, and each member of the care team.

Based in California, New York, and Florida, our physician-led teams work in concert with our gynecologists, Naturopathic Medicine Doctors, curated local specialists, elite medical centers, and specialists around the world, to provide relationship focused, evidence-based, longitudinal care to our members and their families. Private Medical is, by design, privately held and free from any conflicts of interests.

Role Summary

System Administrator II handles advanced configuration across infrastructure, security, identity, and cloud services. This role leads Tier 3 troubleshooting, implements system changes, supports automation, and works closely with the Senior IT Manager on strategic improvements.

Key Responsibilities

• Configure and manage Jamf Pro policies, scripts, patching, and deployment automations.

• Administer Meraki networks including VLANs, SSIDs, VPN, and site templates.

• Manage advanced Google Workspace settings such as routing, DLP, and auditing.

• Administer Zscaler, BeyondTrust, CrowdStrike, Paubox, and other security platforms.

• Implement identity governance and least‑privilege frameworks.

• Lead resolution of advanced Tier 3 incidents and provide root‑cause analysis.

• Perform AWS and Google Cloud operational tasks including IAM and VM provisioning.

• Build automation scripts using Python, Bash, or PowerShell.

• Develop integrations between Salesforce, ContactZilla, Google External Directory, and other systems.

• Lead system upgrades, deployment projects, and network improvements.

• Approve major configuration changes initiated by SysAdmin I.

• Maintain technical documentation, runbooks, and system diagrams.

Requirements

• 4–7 years of systems administration or systems engineering

• Strong familiarity with cloud platforms (AWS/GCP)

• Experience with automation and scripting

• Deep knowledge of identity, networking, and security tools

• Ability to lead technical projects and major rollouts

• Excellent documentation and planning skills

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