IT Support Engineer - 6 Months Contract
Belmont Lavan Ltd
Posted: February 17, 2026
Interested in this position?
Create a free account to apply with AI-powered matching
Quick Summary
Provide Level 2 / Level 3 application support for Java-based microservices platforms, troubleshoot API, service-to-service communication, and integration issues, and implement permanent fixes in collaboration with DevOps and development teams.
Required Skills
Job Description
• Provide Level 2 / Level 3 application support for Java-based microservices platforms.
• Monitor production systems, investigate incidents, perform root cause analysis, and implement permanent fixes.
• Troubleshoot API, service-to-service communication, and integration issues.
• Support deployments, releases, and hotfixes in collaboration with DevOps and development teams.
• Analyze logs, metrics, and traces to identify performance bottlenecks and failures.
• Participate in on-call rotation and handle production incidents.
• Create and maintain operational documentation, runbooks, and knowledge base articles.
• Work with engineering teams to improve observability, resiliency, and automation.
• Support CI/CD pipelines and environment configurations.
• Communicate effectively with stakeholders during incidents and planned maintenance.
Requirements:
• Strong hands-on experience with Java in production environments.
• Solid understanding of Microservices architecture (REST APIs, service discovery, inter-service communication).
• Experience supporting distributed systems.
• Familiarity with Spring Boot–based applications.
• Experience with Linux/Unix environments.
• Working knowledge of Docker and containerized deployments.
• Experience with logging and monitoring tools (e.g., ELK stack, Prometheus, Grafana, etc.).
• Understanding of CI/CD pipelines.
• Experience with relational and/or NoSQL databases.
Support & Operations
• Proven experience in Application Support / Production Support roles.
• Strong incident management and root cause analysis skills.
• Ability to work under pressure in high-availability environments.
• Experience with ticketing systems (Jira, ServiceNow, or similar)