Inside Sales Lead / Technical Sales Support

About Us:

Panelmatic, Inc. was founded in 1957 in Youngstown, OH to serve manufacturing industries with the design and build of custom electrical, instrument, and pneumatic control panels. Our business has sufficiently grown over the years to support expansion for our clients. We have produced control packages for many of America's top corporations in the chemical, environmental, food, pulp and paper, rubber, petroleum, pharmaceutical, glass, metals, and utilities industries. We also deliver equipment for use worldwide. Our rigorous methodology assures compliance with domestic and international standards. We can meet the needs of our diverse clientele from start to finish through sales, design, fabrication, testing, and delivery.

Since 1957, we have been known for our high-quality, custom-built control packages, our comprehensive service, and our technological and manufacturing expertise. This expertise assures you of our ability to handle the largest and most complex packages quickly and efficiently.

Panelmatic is seeking a highly technical, commercially driven Inside Sales Lead / Technical Sales Support professional to support the company’s continued expansion across the Utility, Renewable Energy, and Data Center markets. This role focuses on prefabricated modular electrical solutions, including E-Houses, power distribution centers (PDCs), control buildings, switchgear, and integrated power systems.

This position serves as a critical bridge between customers, sales, estimating, engineering, and operations—supporting opportunities from early project qualification through quotation, order entry, and project handoff. The role ensures technical compliance with NEC, UL/ANSI, IEEE, IBC/state building codes, and evolving customer, utility, and data center standards.

This role is ideal for a technically fluent professional (electrical, mechanical, or structural) who thrives in a fast-paced, customer-facing commercial environment and understands how to translate complex technical scope into buildable, compliant, and competitive proposals.

Core Responsibilities

• Serve as the primary inside technical sales resource for modular electrical systems, including electrical rooms, control buildings, switchgear, and integrated power solutions.
• Translate customer specifications, RFPs, and technical documents into compliant, competitive commercial proposals.
• Support early-stage opportunity development through technical feasibility, compliance assessment, and value engineering.
• Partner with outside sales on strategic accounts, complex bids, and major pursuits, representing Panelmatic’s technical and manufacturing capabilities in customer discussions.
• Develop accurate, competitive quotations for modular and engineered-to-order electrical systems.
• Coordinate cross-functionally to define scope, BOMs, pricing, lead times, and risk.
• Ensure proposals clearly document assumptions, exclusions, and compliance requirements, and meet commercial and technical standards.
• Support standardized, scalable costing and proposal frameworks.
• Qualify opportunities based on technical feasibility, delivery capacity, commercial fit, and compliance complexity.
• Maintain accurate CRM records, bid tracking, and internal coordination for quotations and orders.
• Support strategic pursuits through capture planning and sales enablement.
• Partner with engineering, estimating, project management, procurement, and operations to ensure a smooth transition from sale to execution.
• Participate in handoff meetings to confirm scope clarity, technical alignment, and delivery readiness.
• Drive improvements in quote standardization, bid cycle time, and rework reduction.
• Provide insight on market trends, pricing pressures, and competitive activity.
• Maintain current knowledge of applicable electrical, building, and industry standards.

Requirements:
• 3+ years in technical sales support, estimating, proposal engineering, application engineering, or design roles supporting one or more of the following:
• Utility or substation control buildings
• Modular E-Houses or power shelters
• Data center power distribution systems
• Switchgear, switchboards, and LV/MV equipment integration
• Prefabricated or engineered-to-order electrical systems

• Direct experience supporting quotations and estimating for engineered products is strongly preferred.
• Working knowledge of NEC and electrical installation/clearance requirements
• Familiarity with UL and ANSI standards
• Familiarity with IBC and state building codes for modular enclosures
• Ability to interpret one-lines, GA drawings, load schedules, and equipment specifications
• Strong ability to build and validate BOMs, estimates, and data-driven quotation packages
• Proficient with Microsoft Office and structured costing tools
• Experience with CRM platforms (Salesforce preferred)
• Ability to read and interpret technical drawings (AutoCAD, Inventor, or Revit exposure a plus)
• Clear communicator who can translate technical scope into commercial terms
• Highly organized; able to manage multiple bids and priorities simultaneously
• Strong cross-functional collaborator across sales, engineering, procurement, and operations
• High accountability and strong attention to detail

Required Qualifications

• Electrical Engineering or Electrical Design (LV/MV power distribution systems, switchgear, system integration) or
• Mechanical or Structural Design (modular enclosures, skids, prefabricated or containerized buildings)

Preferred Qualifications (Nice-to-Have)

• Experience supporting:
• Investor-Owned Utilities, Municipals, Co-Ops, or PUDs
• Hyperscale, colocation, or enterprise data centers
• Renewable EPC firms

• Knowledge of:
• Switchgear, switchboards, panelboards, MCCs, UPS distribution, ATS/STS systems
• Thermal and ventilation design for electrical enclosures
• NFPA 855 and battery energy storage systems (BESS)

• Experience in engineered-to-order or modular manufacturing environments
• Experience with design reviews, submittals, and compliance documentation

Benefits:
• Medical, dental, vision, HSA, term life, AD&D, STD, LTD

• 100% medical premium paid for by Panelmatic for the employee-only level medical coverage

• 80% paid by Panelmatic and 20% paid by the employee on all other level medical coverage (i.e. employee plus child, employee plus spouse, family)

• 401K Contributions matched at 100% up to 4%

• Scholarships, educational reimbursement, paid volunteerism, and paid personal and professional development provided

• PTO and paid holidays provided

• Career advancement opportunities

• Competitive wages