Infrastructure Operations Manager

What you'll do:
Regnology, a global leader in RegTech and SupTech solutions, is seeking an experienced Infrastructure Operations Manager to lead and manage a hybrid team specializing in the operation of our critical infrastructure. This strategic role ensures the high availability, performance, and security of our platform, spanning both our private datacenters and public cloud environments (GCP, AWS). The ideal candidate is a proven leader with significant experience in team management and operational transformation.

Key Duties and Responsibilities
1. Team Leadership and Management• Team Development: Lead, mentor, and develop a team of SRE and technical operations engineers responsible for 24/7 infrastructure.

• Performance and Objectives: Define team objectives (OKRs/KPIs), conduct performance reviews, and manage skills development plans.

• SRE Culture: Foster a culture of automation, toil reduction (eliminating manual, repetitive tasks), and continuous improvement, aligned with Site Reliability Engineering (SRE) principles.

2. Hybrid Operations Management• Daily Operations: Oversee the operational maintenance of infrastructure (networking, storage, operating systems, virtualization) within both private datacenters and Public Cloud environments (primarily GCP and AWS).

• Availability and Performance: Ensure and guarantee compliance with defined SLAs (Service Level Agreements) and SLOs (Service Level Objectives) for all production services.

• Incident Management: Lead critical incident response processes (Incident Management) and coordinate Post-Mortem Analysis reviews to identify root causes and improve resilience.

• Transformation Management: Drive change to transfer operations from private datacenters to Public Cloud where and when relevant

3. Strategy and Continuous Improvement• Automation: Drive the adoption of Infrastructure as Code (IaC) (Terraform, Ansible) to automate deployment, configuration management, and operational tasks.

• Security and Compliance: Work closely with the security team to ensure regulatory compliance (DORA, ISO, etc.) and the application of best security practices across both environments (on-premise and cloud).

• Cloud Cost Optimization: Actively monitor and optimize public cloud spending (FinOps) without compromising performance or security.

Why we should decide on you:
• Managerial Experience (Mandatory): Verifiable and successful experience managing a technical team (minimum 3 years).

• Cloud Skills: Advanced proficiency in IaaS and PaaS services from at least one major cloud provider (ideally GCP or AWS).

• Infrastructure Skills: Strong knowledge of traditional datacenter architectures (virtualization, SAN/NAS storage, networking, Linux/Windows systems).

• Automation/DevOps: Strong understanding of DevOps methodologies and hands-on experience with automation tools (Ansible, Terraform, Kubernetes).

• Languages: Fluency in English (written and verbal).

Why you should decide on us:
• Let’s grow together, join a market leading SaaS company – our agile character and culture of innovation enables you to design our future.
• We provide you with the opportunity to take on responsibility and participate in international projects.
• In addition to our buddy-program, we offer numerous individual and wide-ranging training opportunities during which you can explore technical and functional areas.
• Our internal mobility initiative encourages colleagues to transfer cross functionally to gain experience and promotes knowledge sharing.
• We are proud of our positive working atmosphere characterized by a supportive team across various locations and countries and transparent communication across all levels.
• Together we're better - meet your colleagues at our numerous team events.

To get a first impression, we only need your CV and look forward to meeting you in a (personal/virtual) interview!Recognizing the benefits of working in diverse teams, we are committed to equal employment opportunities regardless of gender, age, nationality, ethnic or social origin, disability, and sexual identity.Are you interested? Apply now!https://www.regnology.net

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