Infrastructure Engineer (L2)

Rackspace

United Kingdom - Cardiff Hybrid permanent

Posted: January 7, 2026

Required Skills

Job Description

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.

We are seeking a skilled and proactive Internal IT Infrastructure Engineer to join our UK Sovereign Cloud team.

In this role, you will be responsible for maintaining, supporting, and evolving the internal infrastructure that underpins our secure, sovereign cloud environment. You will work as part of a collaborative engineering team, ensuring the reliability, performance, and compliance of our internal systems while participating in an on‑call rota to provide out‑of‑hours support to the internal systems.

This position is ideal for an engineer who thrives in high‑trust, high‑security environments and enjoys working across a broad range of infrastructure technologies across Windows, Linux & Firewall platforms. Any experience of the UK Public Sector would be an advantage.

Must be able to pass an SC Security Check (UK Based, Passport holder 5+ yrs minimum) and potentially be willing to pass a DV security check in the future

Responsibilities:
Maintain, monitor, and optimise internal IT infrastructure Troubleshoot and resolve incidents across servers, storage, networking, virtualisation, and cloud‑adjacent systems. Perform routine maintenance, patching, upgrades, and configuration changes in line with security and compliance requirements. Ensure high availability and resilience of internal systems through proactive monitoring and capacity planning. Creation of automation to ensure repeatable tasks are optimised.

Skills:
Windows (must have) Linux (must have) Bigfix or similar (must have) Solarwinds or similar (must have) IT Security (must have) Qualys or similar (must have) Trend AV or similar (desired) Powershell scripting or similar (desired) Automation (desired) Virtualisation (must have)

Discover your inner Racker - click here

#LI-LP2

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.

Interested in this position?