HR Specialist, West Africa

Why we are here

Tony’s Open Chain aims for systemic change in the cocoa industry, focusing on higher cocoa prices, human rights and environmental protection. Together with all its partners, Tony's Open Chain works towards a future where cocoa farmers are enabled to earn at least a living income, where children can go to school, learn and play and where forests are protected.

Through Tony's Open Chain (TOC), a group of committed companies (brands and retailers) – we call them mission allies - have embraced a fairer, more transparent supply chain for their chocolate too. By joining Tony’s Open Chain and employing ethical sourcing and purchasing practices for their cocoa, they play a crucial role in spreading awareness and increasing cocoa bean volumes sourced through Tony’s Open Chain. With incredibly tasty chocolate, Tony’s Chocolonely is the founding Mission Ally of Tony’s Open Chain; leading by example, demonstrating that ethical practices and success can go hand in hand.

What you will do

As our new HR Specialist for West Africa, you work closely with the teams in Ghana and Côte d’Ivoire to ensure people activities are delivered effectively and in line with Tony’s business objectives. You help translate global HR practices into locally relevant and compliant ways of working. You provide practical guidance to managers and employees across the employee lifecycle. You contribute to building clear, consistent HR processes that enable teams to perform well and develop in their roles. You collaborate with the wider People & Culture team to ensure alignment and continuous improvement. The role is based in Abidjan.

All wrapped up, in this role you will:

• Partner with country managers and people managers in Ghana and Côte d’Ivoire on recruitment, onboarding, performance management, wellbeing, employee relations and offboarding.

• Act as a first point of contact for employees on HR-related questions, providing clear information and direction.

• Translate and implement global HR policies, learning initiatives and growth processes within the local context.

• Coordinate payroll and people operations activities; ensuring accurate data, reporting and compliance.

• Coordinate employee engagement surveys, support follow-up actions and contribute to team development activities.

• Work with the wider People & Culture team and external stakeholders to improve people processes and practices.