HR Generalist (Ops- Automation)

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HR Generalist

About the Role

As an HR Generalist, you’ll own the pre-hire and hiring process, and coordinate the first steps of onboarding. Manages the People administrative side (excluding payroll), ensuring correct documentation and operational flow.

This role adds value through automation and process efficiency, reducing rework. Operates primarily in Mexico and supports countries with smaller headcount such as Chile, Costa Rica, and provides support to Colombia.

Responsibilities:

Scope: MX headcount (420 monks)- Freelos (50 approx) - Chile headcount (10 monks)- CR headcount (5 monks)

• Pre-hire and onboarding process management

• Onboarding process and 1st session

• Freelancers process (pre-hire, payments, exits)

• Automatization of transactional processes

• Responsable of benefits vendors and corporate agreements

• Create PO´S on system and follow ups until payments

• Run different monthly reports

• Internal Communication

• Propose and implement improvements to increase efficiency

• Operational support to HRBPs

• Support during audit processes

• Generation of employment certificates

• Update HR policies and processes

• Data entry in the different spreadsheets

• RTO coordination

• Brigade members (first-aid/evacuation team)

• Support in Cultural Initiatives

About You

The essentials:

• 3-5 years of experience in administration, HR processes

• Tech-savvy with the ability to pick up new tools and systems quickly.

• Strong attention to detail.

• Ability to identify areas of opportunity, create a project plan, and implement it.

• Previous experience in Workday is a significant plus.

• Project management tools are highly valued.

Must-have requirements

• Advanced English.

• Knowledge of platforms and the use of AI to automate and streamline HR processes.

• Proficiency in Google Workspace (Sheets/Slides) Advance level of Excel

• Experience dealing with senior/managerial levels.

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About Monks

Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.