Hiring going on for US Shift (Voice Process)

AdeebaEServicesPvtLtd

Kolkata, WB, India permanent

Posted: February 3, 2017

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Quick Summary

We are seeking a Senior Tech Support Associate/Tech Sales Associate to provide technical support to inbound customers via phone calls. The ideal candidate should be able to diagnose and recommend solutions to technical issues, as well as sell technical support plans to customers. The role requires excellent communication and problem-solving skills.

Required Skills

Customer Service Technical Support Diagnosing Issues Technical Sales Sales Incentives Shift Timing Experience Required Salary Increment

Job Description

Adeeba e-Services is a leading International BPO running Inbound tech and website process. We provide technical help to our US/AUS and Canadian customers 24x7 with our best technicians.

Position: Senior Tech Support Associate / Tech Sales Associate

Job Description: Taking inbound calls with computer issue from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Benefits & Facilities:

Fixed Salary on 1st of every month in Salary account + High Incentives
Daily Sales Incentives
Attendance Incentive
Monthly Sales Incentives

Hike of 15% -20% on last drawn salary
Loyalty Bonus of Rs.5000 every year

Referral Bonus of Rs.2000 per candidate.

No extension of shift timings

High prospect of growth

Salary Increment after 9 months.

Shift timing – US Shift

Working Days: 6 days

ONLY EXPERIENCED CANDIDATES ARE APPLICABLE
Contact: Rima(HR) 7686839463

• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates

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