Head of Supply Growth & Operations (f/m/d)

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ABOUT US

Wunderflats helps people find fully furnished homes for a month or more, perfect for relocations, family moves, or life transitions. It offers a secure and seamless rental experience across Europe.
Founded in Berlin in 2015 by Jan Hase and Arkadi Jampolski, Wunderflats bridges the gap between verified landlords and carefully vetted tenants. As part of Europe’s housing infrastructure, it helps activate underutilized apartments and support the evolving ways people live and work today.

More than 63,000 apartments are currently listed, and the company employs a team of over 150 people.

Learn more at www.wunderflats.com. For media inquiries, please contact: [email protected]

We are looking for a Head of Supply Growth & Operations (f/m/d) to take full ownership of this engine and evolve it into a predictable, scalable, and data-driven growth function.

Supply is the core of our marketplace. Every landlord we onboard, every listing we set online, every booking we generate: it starts here. Today, the foundation is there: a functioning funnel, an active sales team, and steady inflow of leads. What’s missing is structure, visibility, and systemization.

This role is about professionalizing and scaling what already exists — not starting from scratch.

This is not a traditional sales leadership role. It is a business-critical function with full ownership of supply performance, unit economics, and team development — reporting directly to the VP Operations and working closely with Marketing, Product, Data, and the executive team.

Does this sound like the right next step in your career? We would like to hear from you.

YOUR MISSION

Own and scale the end-to-end supply growth engine — from lead qualification to first booking, and retention — and turn it into a high-performing system that drives sustainable marketplace growth.

End-to-end supply funnel

• Own the overall supply growth engine as well as each funnel stage: lead qualification and prioritisation, conversion, activation, first booking, and retention.

• Define which supply we grow — by quality, geography, and segment — to maximize conversion, efficiency, and customer value. Build a system that consistently turns supply into revenue, not just volume

Commercial strategy and performance

• Own and drive the KPIs that matter: revenue from new landlords, contribution margin, landlord NPS and time to first booking.

• Build a rigorous understanding of unit economics and supply-side performance drivers that turns data insights into concrete, prioritised, high-impact actions.

System and process design

• Build and continuously evolve a scalable, data-driven supply operating system that connects all stages of the funnel into one coherent engine.

• Use automation and AI to unlock step-changes in efficiency, customer experience, and growth — not incremental improvements.

Team leadership

• Inspire, lead and develop an amazing sales team of currently 6, with a clear plan to scale to ~8 and beyond through a culture of performance, ownership and accountability grounded in data.

• Build the structure that enables the team to consistently perform at a high level

Cross-functional collaboration

• Act as the owner of the supply perspective across the company, shaping decisions beyond your immediate scope

• Partner with Marketing, Product, and Data as a strategic counterpart, while staying hands-on where needed

YOUR PROFILE

Must-have qualifications

• 7–12 years of experience in marketplace, tech, or high-growth startup and scale-up environments.

• Proven track record in performance optimisation, sales operations, or marketplace growth.

• Strong analytical mindset: you work hands-on with data yourself, not only through analysts.

• Experience managing and developing teams with a clear ownership and accountability culture.

• Fluent in English (C1/C2 required). German is a strong plus.

Preferred qualifications

• Background in consulting with a subsequent transition into an operator role.

• Experience introducing AI or automation into operational workflows.

• Familiarity with supply-side marketplace economics, pricing, or monetisation.

• Experience scaling processes in a 100–200 person organisation.

What we are really looking for

• You act like a business owner: full ownership, no excuses, no waiting for perfect conditions.

• You combine structured thinking with pragmatic, hands-on execution — strategy and delivery in one person.

• You are comfortable with ambiguity and energised by building systems from imperfect starting points.

• You embrace modern tooling, AI adoption, and a culture of continuous improvement.

• You can inspire and develop a team while staying genuinely close to the data yourself.

OUR PITCH

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#ownershipculture: You take full ownership of a critical business function — not a slice of it. Your decisions directly shape revenue, unit economics, and how Wunderflats grows on the supply side.

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#buildsomethingreal: This is a rare opportunity to redesign a core growth engine from the inside, bringing structure, automation, and data-driven thinking to a function that is ready for it.

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#careergrowth: The role has a clear path toward VP Operations, VP Supply, or General Manager. You will develop general management capabilities, advanced analytics, and AI strategy implementation in a live operational context.

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#empathyculture: Become part of our international team with a scale-up atmosphere, where you as a person really count and your ideas and work make a real impact.

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#worklifeinbalance: Our working hours are flexible and family-friendly. Three days in our Berlin office, with the option to work from home on the remaining days.

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#compensationpackage: Receive an attractive compensation package and a company pension plan with a 20% employer contribution.

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#wunderoffice: Work from our brand new office in Berlin (Hackescher Markt), with ergonomic workstations, a detox room, playroom, roof terrace, and fruit and drinks on us.

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#morebenefits: A discounted Urban Sports Club membership, FutureBens discounts, a yearly travel ticket — and even more.

*We at Wunderflats value the diversity of our team and stand for equal opportunity and non-discrimination. We respect all differences from person to person, visible or not.