Head of Creative Operations & Automation

Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment,

Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.

Every month, our platform inspires over 300 million people in +40 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.

Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!

Ready to be part of the experience?

Now, let’s discuss this role and what you will do to help achieve Fever’s mission.

About the Role:

We are seeking an experienced and visionary Head of Creative Operations to lead and scale our global creative organization. This leader will oversee a team across Strategy, Creative Production, Design, and Social Media, and will be responsible for building best-in-class processes, driving operational excellence, and introducing automation and AI to transform how we deliver creative at scale.

The role requires a unique mix of creativity, operational rigor, and technological fluency. You will design and implement workflows that balance efficiency, innovation, and quality, while fostering a culture of collaboration, experimentation, and continuous improvement.

Key Responsibilities:

Operational Leadership:
Lead and manage the end-to-end creative process across multiple disciplines (creative strategy, design, production, social media), ensuring scalability, consistency, and high-quality delivery.

Process Design & Optimization:
Develop, implement, and continuously improve workflows, governance models, and tools that increase efficiency, reduce bottlenecks, and enable predictable delivery of creative outputs.

Automation & AI Integration:
Identify opportunities to integrate automation and AI across the creative pipeline — from briefing and ideation to production, versioning, and performance optimization. Partner with internal tech/data teams and external vendors to implement solutions.

Cross-Functional Collaboration:
Work closely with Marketing, Product, Data, and Technology leaders to align creative operations with business objectives and campaign strategies.

Performance & Metrics:
Define and track KPIs to measure creative efficiency, speed, and impact. Use data and analytics to inform decision-making and optimize resource allocation.

Talent Leadership:
Inspire, coach, and develop a multidisciplinary team. Create career growth paths, foster innovation, and maintain a high-performance culture.

Innovation & Future Readiness:
Stay ahead of industry trends in creative tech, AI, design, and content marketing. Champion experimentation with emerging tools and methods to ensure the team remains competitive and cutting-edge.

About You:

• 8+ years of leadership experience in consulting, supply chain, creative operations, marketing operations, or production management — ideally in large-scale, fast-paced, digital-first organizations.

• Proven track record managing multidisciplinary teams.

• Strong background in process design, operational excellence, and workflow automation.

• Hands-on experience implementing automation platforms, AI solutions, and digital asset management (DAM) systems in a creative or marketing context.

• Data-driven mindset with experience defining KPIs and measuring impact.

• Exceptional leadership, communication, and stakeholder management skills.

• Fluent in English; additional languages a plus.

Benefits & Perks:

• Have a real impact on the company's growth and evolution.

• Excellent working conditions with a location in the heart of the Madrid scene.

• Home-office friendly.

• Great work environment with a young, international team of talented people to work with.

• 40% Discount on all events on Fever.

• Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee.

• English/Spanish Lessons.

• We have free food, drink, and fruit at the office!

• Possibility to receive in advance part of your salary by Payflow.

• Wellhub Membership.

#LI-AV1 #LI-hybrid #LI-fulltime

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice