GTM Systems Manager

About Omnidian
Omnidian, Inc. is a fast-growing Series C tech-enabled service company revolutionizing performance assurance for the distributed solar and energy storage industries. Omnidian is building a more sustainable future for the planet through our passionate teams, our innovative technology, and by creating an amazing customer experience. We are headquartered in Seattle, WA

The Job

The GTM Systems Manager is the strategic owner of our go-to-market technology stack, ensuring Salesforce and integrated tools (Ironclad, Gong, Klue, 6sense, HubSpot, and future platforms) enable our revenue strategy. This role translates GTM business requirements into systems strategy, manages vendor relationships, partners with our Salesforce Administrator on technical execution, and ensures cross-functional stakeholders have the systems, data, and automation they need to execute efficiently.

What You'll Do:
• At Omnidian we believe in trust and autonomy. How you create an impact is ultimately up to you. Here is an outline of some of the things you’ll be doing:
GTM Systems Strategy & Roadmap (25%)
• Own the GTM systems roadmap, prioritizing enhancements based on revenue impact and business needs
• Partner with VP, Revenue Strategy & Operations to ensure systems architecture supports GTM strategy
• Collaborate with Software Product and Engineering teams to ensure alignment between GTM systems work and downstream workflows and data requirements
Requirements Gathering & Business Partnership (20%)
• Gather, document, and translate business needs into clear system requirements and user stories for Salesforce Administrator
• Prioritize competing requests and manage expectations across teams
• Ensure requirements align with Salesforce and vendor platform best practices
• Serve as primary GTM business contact for Salesforce Administrators
GTM Systems Administration & Optimization (20%)
• Manage inbound GTM systems request queue, prioritize work, and adhere to SLAs
• Ensure data quality, consistency, and governance across all GTM systems
• Design and implement workflows and automation that improve GTM efficiency
• Optimize existing integrations based on usage and feedback
• Maintain system documentation including process guides and architecture diagrams
Vendor & Integration Management (15%)
• Coordinate vendor implementations and ensure integration success
• Define integration requirements, data flows, and field mappings
• Partner with Salesforce Administrator on technical integration execution
Reporting & Analytics Support (15%)
• Partner with Revenue Operations Analysts on reporting requirements
• Ensure systems architecture supports reporting needs in Salesforce and BI tools
• Build and maintain for GTM leadership
• Provide data and insights on system usage and productivity impact
• Identify opportunities for automation and efficiency gains based on data
Training & Change Management Support (10%)
• Create system documentation and user guides
• Partner with Sales Enablement on training for new tools and system changes
• Drive adoption of new systems and workflows
• Communicate system updates and changes to stakeholders

Skills You'd Have:
• This is what we're looking for:
Technical Skills
• Salesforce Administrator Certification (required)
• Deep understanding of Salesforce Sales Cloud, Service Cloud, and common GTM integrations
• Experience with GTM tools such as Gong, 6sense, Klue, or similar platforms
• Understanding of API integrations, data mapping, and system architecture
• Proficiency with reporting and analytics tools (Salesforce reports/dashboards, Sigma, BI platforms)
Business & Communication Skills
• Strong business acumen and understanding of GTM processes (sales, marketing, customer success)
• Excellent stakeholder management and communication skills (technical and non-technical audiences)
• Ability to prioritize competing requests and manage expectations
• Systems thinking—ability to design for scale, efficiency, and future growth
• Project management skills and ability to manage multiple initiatives simultaneously
• Strong vendor management and negotiation skills

Experience You’ll Need:
• 5+ years in GTM Systems, Revenue Operations, Sales Operations, or Marketing Operations
• 3+ years hands-on Salesforce administration or business analyst experience
• Proven track record implementing and managing GTM tech stacks (CRM, sales engagement, marketing automation, conversation intelligence, etc.)
• Experience gathering requirements and translating them into system solutions

Experience That’s a Plus:
• Salesforce Advanced Administrator or Business Analyst Certification
• Experience with Revenue Cloud, CPQ, or contract management systems (Ironclad, DocuSign)
• Experience in renewable energy, B2B SaaS, or similar industries
• Understanding of sales methodologies and revenue operations best practices

Logistics:
• We plan to have this role start around April 7
• We are unable to provide sponsorship for this role, now or in the future

Work-Life & Culture:
• Most of our roles offer the opportunity to work remotely
• If you are in the Seattle area, we offer a vibrant office space in the historic and beautiful Smith Tower, in the heart of Pioneer Square
• We prioritize applicants near one of our employee clusters and offer one or more local gatherings per year
• We provide outstanding benefits including family medical, dental, vision, disability, 401(k) administration and $1k match per year and thoughtful paid time off
• We offer 12 weeks of paid parental leave to all FTE employees (birthing and non-birthing) after 1 year, and four-week paid sabbatical leave after four years
• We offer a competitive total compensation package that includes monthly health insurance premiums, bonuses and long-term stock options for every employee
• We love to lift each other up through company-wide slack channels such as #puppiesandpets, #omnidian-wellness, #praiseandbooms and #sustainablefuture
• We have affinity groups to help employees feel seen and supported, such as Rainbow Array, BIPOC, Thriving Survivors, Vets at Omnidian, Black Lights Matter and Neurospicy R Us
• We are a passionate, mission driven team that believes in collaboration, mutual respect and trust. For examples, come Discover our Story!

Grow with Us:
• We mentor and invest in our employees and prioritize them for future opportunities. Check out our Instagram reels to see a few career journey examples
• Internal candidates: Check out our advice on Internal Transfer: Job Application Process
• We’re a fast-growing startup, which means we’re constantly reinventing processes, adding new products, and asking people to use all of their skills and talents. That means there’s gonna be a lot of opportunities for you to grow, which also means you will likely be stretched in ways you’ve never experienced in a job before. If you are resilient, determined, and not afraid of a big challenge, come apply.

Privacy
California-based candidates: To understand more about the data we collect and process as part of your application, please view our California Job Candidate Privacy Policy. https://www.omnidian.com/privacy-policy-ca-candidates/

Diversity and Inclusion
We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our customers. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. We value diversity and inclusion and are committed to ensuring our hiring and retention practices, as well as our office culture, reflects this value.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Omnidian is an equal opportunity employer. We are committed to diversity in the workplace. We make employment decisions on the basis of merit and business need. We hire without consideration to age, ancestry, citizenship, disability, gender expression, gender identity, marital status, national origin, political activity or affiliation, race, religion, sexual orientation, veteran status, or any other basis protected by law.

We invite you to be part of our mission to create a workplace that is inclusive and welcoming to all.