GenAI Engineer

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

We are looking for an experienced Prompt Engineer to join our Italian branch of a global organization. This role is important to using Generative AI (GenAI) to automate internal processes (i.e. reporting) and to develop AI-powered services for our customers. You will be passionate about prompt design, process optimization, and collaboration. You will report to the Information Technology and GenAI Director.

Main Responsibilities

• Design and implement GenAI solutions for internal automation (e.g., reporting, invoicing) and customer-facing products.
• Engineer, test, and improve prompts for LLMs (e.g., GPT, Claude, Gemini, Mistral, LLaMA) to maximize accuracy, reliability, and efficiency.
• Fine-tune and customize LLMs for business-specific applications.
• Build retrieval-augmented generation (RAG) pipelines and agentic AI applications (e.g., GraphRAG, LangChain).
• Prototype, deploy, and scale production-ready models integrated into Experian platforms and workflows.
• Collaborate with our teams (Finance, Sales, Pre-sales, Analytics, Product and Proposition ) to identify automation opportunities and improve productivity.
• Evaluate open-source and commercial LLMs for performance, scalability, and suitability to our needs.
• Document best practices and contribute to internal GenAI knowledge sharing.
• Support training plans to upskill internal teams on GenAI tools and capabilities.

• (2+ years) Experience AI/ML engineering with direct exposure to generative AI and LLMs.
• Proficiency in Python and ML frameworks (e.g., PyTorch, TensorFlow).
• Hands-on experience with prompt engineering, fine-tuning, embeddings, and vector databases.
• Familiarity with automation platforms (Zapier, Make, Power Automate) and REST APIs.
• Strong understanding of ML fundamentals, NLP techniques, and LLM architectures.
• Degree in Computer Science, Data Science, Engineering, or related fieldsAdvantages:
• Experience in Finance or Operations domains
• Knowledge of BI tools (Power BI, Tableau).
• Familiarity with LangChain, LlamaIndex, or other orchestration frameworks.
• Exposure to cloud AI platforms (Azure OpenAI, AWS Bedrock, GCP Vertex AI).
• Hands-on experience with open-source LLMs (LLaMA, Mistral, Falcon).

Benefits:

• Great compensation package and bonus plan
• Core benefits including health insurance, lunch vouchers and wellbeing benefits.
• Flexible work environment, hybrid work.

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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