Full Stack Developer

You probably remember the best customer journey you’ve ever experienced, and the worst one too. But why is that? What can businesses do to keep you engaged, solve your problems, and make your life easier and more beautiful, not just in one moment, but across every interaction?

“The entire customer journey. One platform”

People move between channels, platforms, apps and physical locations without thinking about it. Wherever your journey starts and wherever it continues, our goal is simple and ambitious: “Enable growing businesses to serve, sell, interact and engage through one Global AI Powered Customer Engagement Platform. We connect conversations, customer data and payments with AI Agents, so that businesses all over the world can grow faster, together.

All our services are fully integrated within our unique business structure, consisting of four business units: Connect, Pay, Live, and Engage.

Now, we’re looking for an experienced Full Stack Developer to join the Mobile Service Cloud development team!

What you will do

We are building the ultimate Global AI-Powered Customer Engagement Platform that lets businesses connect with customers, automate work, and handle every interaction through one reliable, user-friendly platform. That is our mission for 2026.

In your first 12 months, you will:

Take ownership of the development of the Mobile Service Cloud—a robust, cloud-native contact center platform trusted by leading brands like Auping, Fleurop, Revolution Beauty, AS Watson, and Yoursurprise. This platform consolidates communication channels such as Email, Phone, Live Chat, Contact Forms, WhatsApp, and Facebook Messenger into one seamless experience.

The Mobile Service Cloud is a mature and well-established solution with a proven track record of running 24/7, supporting thousands of customer service agents, and resolving millions of customer inquiries. It’s a critical tool that enables businesses to deliver exceptional customer experiences at scale.

The future of customer service lies in automation and AI-powered solutions. While Mobile Service Cloud already supports millions of conversations, we’re continuously innovating to make customer interactions smarter and more efficient. By leveraging cutting-edge AI technologies like HALO, we’re developing intelligent customer service agents that can handle inquiries autonomously, freeing up human agents to focus on more complex tasks. Join us and be part of this exciting journey!

Besides that, you will:

• Improve processes using AI, automation and smart tooling

• Make decisions fast, test ideas, and learn from what doesn’t work

• Help shape how this role will look a year from now

• Success is measured by impact, not by perfect plans.

That’s why you ideally have

• Extensive experience with C#, .NET, Entity Framework, and SQL. You’re eager to write clean, maintainable code and learn modern development practices

• While your focus is on backend development, you’re open to working with frontend technologies like Vue.js or jQuery when needed

• Familiarity with Microsoft Azure or other cloud platforms. You’re also into Docker, Kubernetes, and microservices

• A senior mindset that enables you to coach colleagues, share knowledge, and foster growth within the team. You stay up to date with modern development techniques, including leveraging AI tooling in coding, and bring a strategic vision to development work and processes

• You are fluent in Dutch and English

The reality at CM.com

We believe honesty creates better matches. So here it is:

• You work on-site with your team, collaboration happens face to face.

• Priorities can shift quickly as technology and insights evolve.

• AI will change how your role looks, fast. Some tasks you do today may disappear next year.

• We move before everything is finished or polished.

• For this position, we can only consider candidates who already hold a permanent work and residence permit for the Netherlands.

If that excites you, you’ll probably feel at home here. If you’re looking for predictability and fixed boundaries, this may not be the right place.