French Speaking Customer Success Consultant

We’re not just building better tech. We’re rewriting how data moves and what the world can do with it. With Confluent, data doesn’t sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.

It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.

One Confluent. One Team. One Data Streaming Platform.

About the Role:

At Confluent, we earn our ‘Earn customers’ love’ by helping them succeed.

As a Customer Solutions Consultant (CSC), you are the trusted technical advisor responsible for driving measurable customer outcomes.
Your mission is clear:

Improve technical health

Accelerate product adoption

Increase customer maturity and scalability

Unlock long-term growth opportunities

You own a portfolio of customers and drive measurable impact through technical enablement, health optimization, and architectural maturity.

This role is ideal for someone who:

Takes ownership of results

Thinks like an engineer and acts like a consultant

Turns complex technical challenges into scalable solutions

Builds credibility quickly in customer-facing environments through clarity and confidence

Understands that technical excellence drives business growth

Thrives in fast-moving environments and wants to accelerate their career trajectory

Comprehensive onboarding and structured enablement will set you up for success — but your growth will be driven by curiosity, initiative, and ambition.

What You Will Do:

Own Technical Health & Adoption

Proactively assess and drive improvements that positively impact technical health, architecture quality, and usage patterns

Identify risk signals early and execute mitigation plans

Deliver high-impact technical enablement sessions

Increase feature adoption and usage maturity by translating product capabilities into business outcomes

Help customers operationalize best practices that improve reliability, scalability, and performance

Act as a Strategic Technical Advisor

Align architectural recommendations with business objectives

Use data and architecture insights to drive value

Surface growth opportunities rooted in technical impact and adoption trends

Position technical improvements as drivers of expansion and long-term value

Collaborate closely with other teams to align on account strategy

What You Will Bring:

Strong analytical thinking and structured problem solving

Ability to connect technical decisions to business impact

Confidence in customer-facing technical conversations

A proactive, ownership-driven mindset

Curiosity for distributed systems, data infrastructure, and modern architectures

Fluency in English and French

What Gives You an Edge:

Experience with Apache Kafka or distributed data systems

Familiarity with APIs, message queues, relational or NoSQL databases

Programming experience (Java or similar)

Linux fundamentals

Up to 2 years of experience in a technical role

Degree in Computer Science, Engineering, Data Science, or related field (preferred, not required)

Ready to build what's next? Let’s get in motion.

Come As You Are

Belonging isn’t a perk here. It’s the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what’s possible.

We’re proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.

Compensation Range: €47K - €48K