French Speaking Customer Service for Social Media Giant - Relocation to Greece

Mercier Consultancy

Greece Remote permanent

Posted: May 2, 2026

Quick Summary

Join Mercier Consultancy as a French Speaking Customer Service Representative to provide exceptional support to our Greek clients, leveraging your expertise to ensure a positive user experience. Develop strong communication skills to resolve complex customer inquiries and issues, and deliver high-quality results in a fast-paced environment.

Job Description

Mercier Consultancy is pleased to offer a remarkable opportunity for a French Speaking Customer Service Representative to join our Client, a leading Social Media Giant. This position requires relocation to Greece, where you will provide exemplary support to French-speaking users of the platform.

In this role, you will manage user inquiries, resolve issues related to account management, content, and platform features, ensuring a positive and seamless experience for our French-speaking community. Your expertise and cultural understanding will play a critical role in maintaining high user satisfaction levels.

Responsibilities

• Provide outstanding customer support in French for platform-related inquiries
• Assist users with account issues, troubleshooting, and content-related questions
• Handle escalations professionally, ensuring timely and effective resolution
• Document and track user interactions accurately in the CRM system
• Collaborate with technical and moderation teams to address complex problems
• Stay informed about platform updates, policies, and industry trends
• Contribute feedback to improve user experience and support processes

Requirements:
• Fluency in French and English, with excellent verbal and written communication skills
• Willingness and ability to relocate to Greece as required
• Strong customer service skills and a solution-oriented mindset
• Previous experience in customer service or technical support, preferably in social media or tech industries
• Ability to manage multiple inquiries efficiently in a fast-paced environment
• Detail-oriented with strong problem-solving and organizational abilities
• Passion for social media platforms and digital communication
• Familiarity with CRM systems and support software is advantageous

Benefits:
• Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• Monthly Performance Bonus
• Free Greek Course
• And More...

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.