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Founding CRM & Outbound Growth Manager

Searchable

London, England, United Kingdom permanent

Posted: April 20, 2026

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Job Description

About Searchable

We're building the future of AI search visibility. As ChatGPT, Claude, and Perplexity reshape how people find information, we help brands understand and optimize their presence in this new landscape. Backed by top angels and VCs, we're creating the essential platform for the AI search era.

The Role - This is not a traditional CRM role.

You will build and run the system behind our outbound and lifecycle growth. This includes CRM structure, permissions, outbound sequencing, audience logic, and newsletters.

You’ll sit within the GTM team, working closely with sales, customer success, and growth to ensure everything we send is targeted, relevant, and converts.

You’ll be responsible for how we reach thousands of companies in a way that still feels precise and personalised.

Done well, this becomes one of the highest-leverage roles in the company.

What You’ll Own

CRM System

• Build and manage CRM structure, fields, workflows, and data quality

• Maintain clean, deduplicated, and actionable data

• Define lifecycle stages, routing, and reporting

Permissions & Controls

• Define who can send, edit, and launch outbound campaigns

• Set rules for domains, sending limits, and contact usage

• Implement guardrails so we can move fast without breaking things

Outbound Infrastructure

• Build and run outbound sequences across email and LinkedIn

• Partner with the GTM team on campaign execution

• Use AI tools to personalise outreach at scale

• Continuously improve targeting, messaging, and performance

Segmentation & Targeting

• Define ICP and build high-quality prospect lists

• Manage data enrichment and audience logic

• Support account-based outbound and prioritisation

Newsletters & Lifecycle

• Own newsletters end-to-end (setup → send → optimisation)

• Build lifecycle campaigns across nurture, reactivation, and expansion

• Improve engagement and conversion rates

Deliverability & Quality

• Monitor sender health and campaign performance

• Reduce risk across domains and outbound activity

• QA campaigns before launch

Automation

• Build workflows to reduce manual work

• Improve speed and consistency across campaigns

• Apply AI where it meaningfully improves output

What You’ll Do Day-to-Day

• Manage CRM structure, workflows, and permissions

• Build and launch outbound campaigns

• Create segmented lists and target audiences

• Run newsletters and lifecycle campaigns

• Monitor performance and quickly resolve issues

• Work closely with founders, sales, and growth — embedded as a core part of the GTM team

You Might Be a Fit If

• You think in systems, not tasks

• You care about outcomes, not just setup

• You’re detail-oriented and catch issues early

• You’re comfortable using AI tools in your workflow

• You can build from zero without a playbook

• You thrive in a fast-moving GTM environment where sales and growth move quickly

Requirements

• Experience running a CRM in a startup or high-growth company

• Experience with outbound tools and campaign execution

• Strong understanding of segmentation, data quality, and workflows

• Experience building newsletters or lifecycle campaigns

• Clear communication and strong ownership mindset

• Comfortable working within a GTM team and contributing directly to pipeline and revenue

• Office-based, 5 days per week — we work in person

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