Financial Bi-Lingual Customer care professional (15 Vacancies) - French & English

systemCanadaTechnologies

Toronto, , Canada contract

Posted: November 22, 2012

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Quick Summary

A Financial Bi-Lingual Customer care professional with 4+ years of customer service experience, fluent in French and English, and a passion for providing proactive solutions to customers.

Required Skills

Bi-lingual Customer Service French English Problem Solving Listening Skills Decision Making Windows Environment Shift Work

Job Description

SCT resources have a broad range of skills in different technologies. The large skill-set has been made possible by a conscious focus on strengthening our skills base. Every person selected for our team brings something new, something that adds to our offerings. We learn continuously, both on the job and through formal training programs.

The successful candidate will have the following qualifications:

- Bi-lingual French/English required
- 4+ years of customer service experience
- Passion for serving customers with proactive solutions that grow relationships
- Exceptional listening and relationship building skills
- Effective and accurate decision-making skills

- Preferred candidates will have experience in the hospitality, service and retail industries
- Flexibility on both day and evening schedules: weekend availability is required

- Strong verbal communication skills including active listening

- Proficiency in keyboarding and navigating a windows environment
- High school diploma or equivalent required
- Must be flexible to work in a shift environment. The hours of operation for the centre are *8:00am to

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