Finance Manager – Insurance Operations

about us: battleface is building a humanity-focused travel insurance company to bring people and the world together. For far too long, travel insurance has focused on the company, not the customer. We’re changing that by connecting travelers to customized insurance solutions that deliver the right insurance at the right price, right where and when they need it.

At battleface, we operate at the intersection of underwriting, assistance, claims, and technology. As a fast-growing global travel insurance MGA and TPA, our financial operations are complex, evolving, and critical to the business. We’re looking for a hands-on Finance Manager – Insurance Operations to help bring structure, insight, and scalability to our global insurance finance function.

about the role: This is a highly operational finance role suited for someone who thrives in a dynamic, sometimes manual environment and is motivated to improve it. You will own core insurance financial processes, lead detailed reporting and reconciliations across multiple regions, and partner with leadership to support decision-making and system improvements as the company scales globally.

what you'll do

Own and optimize month-end close processes across global insurance operations

Manage detailed MGA and TPA financial reporting, including premium, claims, and carrier reconciliations

Build, maintain, and improve Excel-based financial models and reports, including heavy use of pivot tables, lookups, and reconciliation frameworks

Support P&L ownership, forecasting, budgeting, and cash flow analysis across multiple markets

Prepare and present monthly financial reporting and insights to the leadership team

Lead preparation for annual audits, including auditor coordination, data preparation, and reconciliation support

Ensure compliance with GAAP and relevant local regulatory and tax requirements across jurisdictions

Oversee AP/AR, payroll coordination, and general ledger maintenance

Manage relationships with global banking partners and insurance carrier finance teams

Identify opportunities to reduce manual processes and partner with internal tech, data, and product teams to drive system, reporting, and automation improvements

what we're looking for

5+ years of experience in finance or accounting within the insurance industry

Direct experience with MGA and/or TPA financial operations, including premium and claims reconciliation

Advanced Excel skills required, including pivot tables, complex formulas, and reconciliation models

Strong understanding of insurance accounting concepts, including written vs earned premium, claims lag, and carrier settlements

Bachelor’s degree in Finance or Accounting; CPA or equivalent professional qualification a plus

High attention to detail paired with strong analytical and problem-solving skills

Comfortable operating in evolving, partially manual environments while actively improving them

Strong communication skills and ability to translate complex financial data into clear insights for leadership

nice to have

Travel insurance experience

Startup or high-growth company experience

Experience with Microsoft Dynamics 365 or similar ERP systems

Exposure to multi-country or global insurance programs

why battleface

Opportunity to take ownership of a core global finance function

High visibility and direct impact on how the business operates and scales internationally

A collaborative environment where ideas for improvement are encouraged and implemented

A mission-driven company focused on protecting and helping travelers worldwide