Field Service Engineer

TOMRA Food is a multi-national organization and a leading provider of sensor based sorting and processing technology for the fresh and processed food industries. Developing state-of-the-art technologies, optimizing customers' production flow, and helping to deliver consistent high quality output have been our strength

At TOMRA, we want people to innovate, show passion in their work and be responsible. We encourage the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. We value passion that focuses and commits to meeting success. We believe in a responsible and safe mindset that takes care of our customers, products, and fellow employees. 

Join the resource revolution!

Join our dynamic team at TOMRA Food as a Field Service Engineer, where you'll play a pivotal role in ensuring the seamless operation of our cutting-edge food sorting systems. We're seeking a highly skilled and motivated individual to take on the challenge of providing top-notch customer service, encompassing commissioning, operation, testing, integration, optimisation, maintenance, training, and repair activities primarily in Turkey.

Reporting to our Team leader, you'll be an integral part of our field service team. You'll be responsible for promptly responding to equipment and customer issues both on-site and remotely. Your expertise will be crucial in delivering detailed field reports following each installation or technical intervention, while also conducting training sessions for our customers' maintenance and service staff.

About You:

• Bachelor's degree in Electronics, Electrotechnical, Automation, Industrial Maintenance, or equivalent experience.
• Proven experience in on-site preventive and corrective maintenance, supporting industrial customers.
• Experience in the food industry and familiarity with sorting technologies will be considered a strong advantage.
• Good understanding of IT, networking, and PC configuration.
• A valid driver’s license and active driving experience are required.
• Ability to establish and maintain effective relationships with customers, colleagues, and management.
• Hands-on, able to deal with stress effectively.
• Willingness to travel up to 80% of the time, primarily within South Africa, with occasional international travel or flexible working hours.
• Excellent communication skills in English; Afrikaans is a plus. Other languages would be welcome.
• Preference will be given to candidates already based in the Upington region, or those who are willing to relocate there following initial training.

If this sounds like you, we would love to hear from you! All applications will be managed in the strictest confidence.  

TOMRA is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristics. Reasonable accommodations will be made and will be provided as requested by candidates taking part in all aspects of the selection process.