Enterprise Business Development Manager

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!

Summary Overview:

As part of our UK Enterprise team, you’ll have an integral part in ensuring that people around the world continue to see Trustpilot everywhere! We are very proud to be one of the most viewed websites in the world and our customers partner with us to help them improve, be seen more, and sell more. If you share our values of being open, transparent and collaborative and you want to sell a solution that you can be enthusiastic about, then read on…

Our Enterprise sales team brings our business review solutions to key UK brands and retailers. As an Enterprise BDM, you will prospect new business, research new verticals to identify new opportunities, manage the sales funnel, and close strategic deals. Understanding the buying personas of C Level Marketers and Customer Service leaders is crucial for growth in this job as well as how to work with people at all levels of an organization.

We are looking for proven ‘fast-paced’ specialist closers who thrive on daily pipeline building and delivering the full 360 sales cycles with multiple stakeholders within the UK's leading brands. Comfort in a hard-working environment is key, as is the ability to continually develop your sales proficiency and take your career to the next level.

What you'll be doing:

• Prospect potential customers according to our ideal Enterprise buyer personas, discover and create new Enterprise segment opportunities

• Execute exploratory calls, conduct screen share or in-person demos of SaaS solutions, negotiate prices, deliver a pipeline and forecast deals on a monthly and quarterly basis

• Work closely with your colleagues in Customer Success, Trials, Partnerships, Regional Sales Development and Management to ensure we are delivering the best possible client experience

• Collaborate with our marketing team to convert inbound Enterprise leads from events, webinars and case studies

• Achieve and consistently exceed quarterly sales goals

• Maintain a high level of relevant industry knowledge to effectively lead presentations to senior managers and decision-makers

• Forecast accurately in Salesforce on most likely sales volumes over relevant periods as well as keep detailed notes on prospect and customer interactions

• Conduct all sales activities with the highest degree of professionalism and integrity

Who you are:

• Experienced within B2B SaaS sales, owning the full sales cycle from lead generation to close

• Hunter-type sales persona - comfortable with hunting new opportunities, prospects, and accounts

• Knowledge of how to sell to the UK's leading brands and retailers with tailored solutions

• Experience working across departments (Digital, Marketing, Customer Service etc)

• Ability to pitch to C-suite executives within large corporate businesses

• Presentation skills and experience in solution selling (including any proven methodologies).

• The ability to learn quickly and apply that knowledge in a team environment

• Understanding of how to navigate large corporate buying processes and anticipate the challenges these customers have when adopting new, innovative technology

• You are comfortable in an early to mid-stage company where you will both shape and act on all that is needed to make you effective.

We are:

• Enthusiastic about what we do. Our sales teams are highly collaborative and it’s a fun place to work if you enjoy seeing your hard work recognized and rewarded.

• Our culture is fast-paced and our employees grow as we do. You’ll have plenty of personal development opportunities thanks to our in-house L&D team and individual career mapping.

• Ideas people. We encourage our employees to be open to new approaches and always champion new ways of working.

What's in it for you:

• A hybrid work setup (3 days in our Central London office, 2 remote)

• Competitive base salary with an uncapped commission structure + company bonus

• 25 days holiday plus two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community

• Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist

• Pension and life insurance

• Health cash plan, online GP, 24/7, Employee Assistance Plan

• Full access to Headspace, a popular mindfulness app to promote positive mental health

• Paid parental leave

• Season ticket loan and a cycle-to-work scheme

• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for

• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials.

• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts and more.

• Independent financial advice and free standard professional mortgage broker advice (worth £495 in waived fees)

Still not sure?

We are Open to All, which means we want everyone to feel like they can see themselves at Trustpilot. We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don't worry if you're looking at this job description and feel like you don't meet all the requirements, we'd still really like to hear from you!

#LI-Hybrid #LI-KW1

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team ([email protected]) quoting the role you wish to apply for.

Any offer of employment for this position will be subject to our standard background checks.