Engineer (JIRA, JSM, Confluence)

We are looking for a skilled Atlassian Engineer to oversee and enhance our suite of Atlassian tools, including Jira, Jira Service Management, Confluence and Opsgenie. This role plays a vital part in driving collaboration, streamlining workflows, and supporting project management across the organization.

Key Responsibilities

• Configure, maintain, and optimize Atlassian tools (Jira, Confluence, Bitbucket).
• Collaborate with cross-functional teams to gather requirements and implement tailored solutions.
• Develop and maintain custom workflows, dashboards, and reports in Jira.
• Ensure security, scalability, and reliability of the Atlassian environment.
• Monitor system performance and troubleshoot issues proactively.
• Stay current with Atlassian product updates and implement new features.
• Document configurations, processes, and best practices.

 

Qualifications

• You should have at least 2+ years of working experience
• Hands-on experience with Jira, Jira Service Management, Confluence
• Solid understanding of Agile methodologies and project management frameworks.
• Proficiency in scripting and automation (e.g., Groovy, Python).
• Strong analytical and problem-solving capabilities.
• Excellent communication and collaboration skills.
• Ability to manage multiple priorities independently.
• Experience with Atlassian Cloud solutions is a plus.

Preferred Skills

• Jira Administration
• Confluence Management
• Scripting & Automation
• Agile Project Management
• System Configuration
• Technical Support

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Want to keep up with our latest updates?

Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion