Distribution Inside Sales Representative

Main Purpose:
The Distribution Inside Sales Representative position is responsible for supporting Taoglas’ distribution channel in achieving revenue and margin targets in assigned territories through quoting and general business need support activities. Help maintain and expand relationships with assigned distribution partners in your region. Provide support to the Corporate Channel Sales Managers, Regional Sales Managers, and our Rep partners (when applicable) to develop sales accounts and help achieve current sales/quotes targets. This position will work closely with Corporate Distribution Managers, Distribution Sales Managers, Reps, Distribution Inside Sales, and Customer Service

Responsibilities:
• Create Quote and approved Design Registration numbers for assigned distributors
• Provide adequate customer details to Corp and RSM Managers on quotes and Design Registrations requests requiring Sales approval via HubSpot and Point of Sale (POS) research
• Assist in tracking distribution quotes, leads, and design registration pipeline to help drive opportunities from start to close within the distribution channel
• Track daily/weekly quote win/loss rate
• Participating in Quote/Deal follow-up calls with assigned distributors and Taoglas’ Corp Manager
• Understand each distributor’s key customers, projects, and quarterly/annual revenue
• Establish productive, professional relationships with key personnel in assigned distribution partner accounts, with special focus on Distributor Quote Specialists assigned to Taoglas.
• Support Corp Managers, Field Sales, and Customer Service with assigned Distributor related escalations (quotes, pricing, LT, design registration, order verification)
• Participate in Distributor Business Reviews, QBR’s
• Understand assigned distributor’s legal agreement and all applicable clauses such as stock rotations, NPI returns, rescheduling and cancellations, and price protections
• Work to become knowledgeable in all Taoglas product offerings and RF services to support inquiries from distributor field sales and Reps
• Review monthly Point of Sale (POS) reports for assigned distributors
• Review Quarterly Marketshare reports generated by Taoglas and from assigned distributors when applicable
• Handle issues in the best interest of both distributor and company
• Troubleshoot distributor issues over the phone and electronic methods
• Continuously evaluate and identify opportunities to drive process improvements that positively impact the distributor’s experience
• File important documents and communicate relevant information
• Ensure the adequacy of sales-related material
• Support the Global Director of Distribution with complaints from distributors and give after-sales support when requested
• Inform distributors of unforeseen delays or problems
• Monitor sales progress; identify shortcomings and propose improvements
• Assist in HubSpot data cleanup efforts for assigned distributors

Knowledge and Experience:
• 1-3+ Experience in sales or distribution/electronic manufacturing industry.
• Preferred - Bachelors in Engineering, Business, or Marketing
• Existing industry contacts
• Familiarity with CRM systems such as HubSpot and SAP
• Solid strategic planning, organizational, and project management skills with the ability to multi-task and assimilate new information quickly.
• Track, record meeting/call notes to achieve objective deadlines and sales targets
• Solid technology skills, including proficiency with MS Excel, Word, PowerBI, Teams, PowerPoint, HubSpot, Tacton, and

Desirable Qualifications and Skills:
• Experience in a collaborative team environment, workload and responsibilities
• The ability to adapt to change, wear multiple hats when needed, and excel in an entrepreneurial environment
• Result oriented with high commitment, resilience, and a positive attitude
• Ability to effectively diagnose, troubleshoot, and resolve problems that may arise
• Excellent written and verbal communication skills
• Customer-service oriented with a high level of integrity and character
• Ability to build rapport with a multi-cultural, global company while quickly and confidently gaining respect from others, including strong interpersonal skills, good listening, and problem-solving skills