Director, Technology Operations

Please Note: This is a Utah-based hybrid position, which will require some regular in-office days each week. Additionally, employment with Medallion Bank is contingent on passing both a background check and maintaining a clean background.

How You Will Support The Team:

You will be responsible for designing, implementing, and managing a scalable cloud and on-prem technology environment. You will manage the Technology Operations team and work closely with internal teams to ensure seamless integration, optimal performance, and robust security of our Azure-based infrastructure.  

What you will do:

Strategy and Leadership: Set the IT operations strategy, ensuring close alignment between technology operations and the business. Effectively supervise a team of technical professionals, including desktop support techs, systems analysts, devops engineers, and others. Adept at working with various stakeholders, from call center employees to power users like Data and Credit teams.

Infrastructure Management: Oversee the design, deployment, maintenance and performance of Azure cloud and on-premises servers and networks, including virtual networks, virtual machines, storage accounts, and resource groups.

Automation: Develop and maintain Infrastructure-as-Code (IaC) using tools such as Terraform, ARM templates, or Bicep.

Security: Implement and enforce general and Azure security best practices, including identity management (Azure AD), role-based access control (RBAC), and network security.

Monitoring and Optimization: Set up and manage monitoring solutions using tools that include Azure Monitor, Log Analytics, and Application Insights. Optimize cloud costs and performance.

Disaster Recovery and Backup: Design and maintain backup and disaster recovery solutions to ensure business continuity.

Service Delivery: Ensure technology operations services are provided reliably and at the speed of the business, collaborating across the bank as changes are made in an Agile manner.

Documentation: Create and maintain detailed documentation for our technology architecture, processes, and configurations.

Demonstrate a strong willingness to take on any assignment that furthers the success of the bank, whether directly related to role or not.

What you need to get the job done:

Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent education and experience) required.

10+ years in IT, with 5+ years in IT operations leadership that includes personnel supervision.

Proven experience with Microsoft Azure services and tools, hybrid cloud environments, and IaC tools (Terraform, ARM templates, Bicep, etc.)

Proficiency in scripting and automation using PowerShell, Python, or similar languages.

Experience with Azure DevOps, CI/CD pipelines, and containerization technologies like Docker and Kubernetes.

Azure certifications (e.g. Azure Solutions Architect, Azure DevOps Engineer, Azure Administration) highly preferred. 

Strong understanding of cloud architecture and best practices.

Strong communication, interpersonal and leadership skills.

Knowledge of other cloud platforms (e.g., AWS, GCP) is a plus.

Close familiarity with Agile project methodologies, including the use of such methodologies outside of software engineering.

Excellent problem-solving skills and attention to detail.

Familiarity with networking concepts (VNETs, NSGs, VPSs, etc.).

Ability to work both independently and collaboratively in a fast-paced environment.

Commitment to continuous learning and staying updated with emerging cloud technologies.

What’s in it for YOU?

Competitive salary and performance-based incentives

Comprehensive benefits including medical, dental, vision, disability, and life insurance

401K with a company match

PTO including 11 paid holidays, vacation time and sick time

Financial Wellness Program

Volunteer Opportunities

Professional Development opportunities

Awesome company culture and co-workers who love to work here!

Work Life Balance – We don’t use that term lightly!

Company Wide Open Door Policy

About us!

At Medallion Bank we finance fun! We are an industrial loan bank that specializes in providing consumer loans for the purchase of recreational vehicles, boats, home improvement, and offering loan origination services to fintech partners. We work directly with thousands of dealers, contractors and financial service providers serving their customers throughout the United States. Medallion Bank is a small company with a big impact. We recognize our employees as our greatest asset and have a culture to prove it!