Director of Sales

Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth.

We’re looking for a seasoned Sales leader to drive our upmarket growth. This role is ideal for a passionate, belief-driven sales leader who thrives in complex sales environments, knows how to scale teams, and is excited to build culture while closing meaningful, high-impact deals.

Key Responsibilities:

• Lead, coach, and develop a team of Account Executives and Account Managers to consistently exceed revenue goals

• Guide the team through complex, multi-stakeholder sales cycles with a consultative, value-driven approach

• Own pipeline strategy, forecast accuracy, and revenue predictability across the team

• Partner closely with Customer Success to support retention, expansion, and long-term customer value

• Hire, onboard, and retain top-performing sales talent while fostering a high-performing, inclusive team culture

• Act as a culture carrier by modeling ownership, accountability, and passion for Yotpo’s mission and customers

Required Skills:

• 5+ years of people management experience in a first-line sales leadership role

• Proven experience leading and developing SaaS sales teams in mid-market or upmarket environments

• Strong understanding of eCommerce, MarTech, and digital marketing ecosystems

• Ability to navigate complex, consultative sales motions with multiple stakeholders

• Data-driven mindset with a strong command of forecasting, pipeline management, and performance optimization

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

About Yotpo CA:

• Company sponsored RRSP matching.

• 100% coverage of additional benefits programme.

• Equity in options.

• Individualized career development, rewards, and recognition.

• Wellness and philanthropic programming and events.

• We are working in a hybrid model, typically in the office four days per week.

Yotpo’s employee-centric culture has consistently earned us coveted spots on Built In’s Best Places to Work lists in both NYC and Austin over the years. Directly inspired by employee feedback, we create opportunities to bring our teams together. Yotpo programming includes team events, educational fireside chats, end of year celebrations, affinity groups and partnerships.

Yotpo is for everyone, and we’re committed to anti-racist work. We welcome and employ people regardless of race, color, gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer, a place where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we're all proud to belong.

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