DIRECTOR OF DOMESTIC VIOLENCE SERVICES

Tri-Valley Haven is dedicated to creating a safe and supportive environment for individuals and families experiencing domestic violence, sexual assault, homelessness, and poverty. For over four decades, we have provided services that empower, inspire, and promote independence. Join us in making a difference in the lives of those we serve. We are currently seeking a Director of Domestic Violence Services.

General Responsibilities: Under the direction of the Executive Director, the Director of Domestic Violence Services provides overall management of the domestic violence shelters, the crisis line, the domestic violence supportive housing programs, Tri-Valley Haven’s transitional home, and restraining order clinic.  Leads weekly departmental staff meetings.  Responsible for oversight of facilities.  Assures contract compliance and performance.  Responsible for hiring, training, supervising, evaluating and terminating departmental staff.  Initiate programs and funding. Part of the Tri-Valley Haven Management Team.

Required skills:

BA degree required, related master’s degree preferred

Five years at a non-profit agency with two years’ residential management preferred

Experience in Planning, monitoring and reporting department budget and spending

Experience in planned spending of grant funds and preparing grant reports for funders

Experience in staff supervision, training, yearly evaluations

Ability to report to work in person everyday

General skills: Flexibility and ability to manage time and tasks effectively, developing a deep understanding of the Domestic Violence Services program and actively working in improving processes and services, adept in problem solving and crisis management.  High level of literacy and risk management skills required.  Proficiency in Microsoft Office, Outlook, SharePoint etc., Experience in using client databases, Completion of Agency Training within 6 months of employment (if not before).

AREAS OF RESPONSIBILITY

OVERSIGHT OF DOMESTIC VIOLENCE SERVICES DEPARTMENT 

Responsible for overall management and operations of the shelters, the Tri-Valley Haven Hotline, the housing programs, and all DV wrap around services; keeps the Executive Director current on issues.

Responsible for ensuring that all departmental staff and volunteers record services and statistics and keep client files updated on the client database.

Create, present and track department budgets and present annual program budgets to Executive Director.

Oversee screening of clients, and guide case managers in adhering to established intake/assistance qualification guidelines.

Responsible for complying with all laws, including elder abuse reporting, CPS reporting, 5150 laws and suicide assessment. Comply with all legal and ethical mandates regarding client welfare.

Assures that SOPs, client intake packets, client information packets, safety protocols, I & R materials, and any other information related to shelter services are reviewed and updated on an annual basis or more frequently as needed.

Responsible for oversight of facilities to ensure safety, cleanliness, and that the facilities are maintained in a homelike manner to the best degree possible.

In conjunction with Tri-Valley Haven Contracts Manager, assures contract compliance. Responsible for contract performance on domestic violence services contracts, adhere to reporting guidelines and submit program reports in a timely manner.

Oversee client grievances process.

DEPARTMENTAL STAFF SUPERVISION           

Responsible for hiring, training, supervising, evaluating and terminating departmental staff, volunteer interns and trainees.

Responsible for leading weekly departmental staff meetings.

Maintain or oversee records on all departmental staff: job descriptions, concrete work plans, performance reviews, time sheets, and expense reimbursement requests.

Assure that personnel practices are in conformance with agency philosophy, policies, and legal requirements.

Maintains a high level of work ethic and keeps Executive Director updated on all departmental and program issues.

 GENERAL TASKS - Performs general tasks as needed and represents Tri-Valley Haven in a professional manner.  Tasks include, but are not limited to: 

Make community education/public speaking presentations representing Tri-Valley Haven including presenting sessions for the agency’s advocacy training.

Provide the Executive Director with a monthly departmental status report including program funds spending status.

Attend Management Team meetings as scheduled.

Attend staff meetings and Board/Staff meetings as needed.

Participate in community fundraising and special events as needed.

Must have an insured automobile that employee will use as necessary for agency related business, including transportation of clients.

Must maintain a good Motor Vehicle Record (MVR) in order to be able to drive for the agency.

OTHER RELATED TASKS AS ASSIGNED BY EXECUTIVE DIRECTOR WITHIN THE SCOPE OF TRI-VALLEY HAVEN’S MISSION.

ADA ESSENTIAL TASKS

Working alone

Working in high stress / emergency situations

Working off-shift/rotating schedule

Good reading and distance vision

Sitting

Good communication skills

Specific knowledge or education

Learning ability

Ability to speak clearly / Ability to discriminate speech

Cognitive Reasoning / thinking

Ability to solve problems

Lifting 10 to 20 pounds

Carrying 10 to 20 pounds

Gloves or hand protection

Tri Valley Haven's Value Proposition 

In addition to offering meaningful work, job stability and competitive compensation, eligible employees receive:

Excellent health benefits (Kaiser/Sutter Platinum and Gold Plans).

Employee dental and vision benefits, 100% agency paid.

Free life insurance coverage, $20,000.

Generous vacation and sick time accruals.

Two floating holidays and 15 paid holidays.

Retirement Plan, plus match.

Employee Assistance Program.

Flexible Spending Account.

Tri Valley Haven is an Equal Opportunity Employer; there shall be no discrimination based on age, disability, sex, race, religion or belief, gender, marriage/civil partnership, pregnancy/maternity or sexual orientation. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.