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技术销售支持工程师_DCCC

BoschGroup

Changzhou, Jiangsu, China permanent

Posted: March 30, 2026

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Quick Summary

technicial support engineer at Bosch, support engineering team, 1-2 years of experience, technical skills in C++/Java/C++

Job Description

Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.

1.‌了解市场需求‌:通过市场调研,了解所负责的客户的需求、竞争态势及潜在客户群体。

2.通过不同渠道(如代理商、OEM、行业网站等)获取客户及项目信息与潜在客户建立联系。

3.向客户推广新产品。

4.客户拜访,了解客户对于产品的需求比如成本、货期、质量及技术等。

5.客户需求预测(pipeline)管理,确保pipeline的准确性并及时更新。

6.谈判前的准备,挖掘客户需求点、分析客户决策链、研究竞争对手的特点、产品特性等。

7.‌明确谈判目标与策略,团队内部分工。

8.材料与数据准备,包含公司与产品介绍(包含产品成功案例、技术特性、标书、报价等)。

9.推进投标或谈判进展,把控节奏、灵活调整策略。

10.与客户沟通合同条款,包含付款、违约、供货周期、合规等信息。

11.技术协议的准备和签订。若无技术协议则需按要求填写技术规格书。

12.将合同及相关技术附件移交至SCC部门进行审核并进行签字流程。

13.将签署好的合同给到客户回签,并执行合同。

14.按照公司质量控制流程,组织相关部门召开会议了解合同及订单的关键信息。

15.在接到客户投诉时,将信息及时转移至SVE4进行投诉处理,并关注投诉处理进程,并协调相关处理。

16.定期组织公司技术、质量人员与客户的交流。

17.积极组织并参与公司的客户日活动。

18.关键客户的定期拜访。

•熟悉产品知识 :油缸、泵阀及动力站

•熟悉油缸产品工艺

•熟悉相关技术知识:电气控制、机械制造

•相关行业应用知识:HI,Press, Testing & GM

•具备一定销售技巧:

1.沟通与表达

2.客户需求与洞察

3.客户关系管理

4.策略制定与执行

5.数据分析

6.谈判能力

•积极上进,主动担当有较强的承压能力。

•了解项目管理的基本概念。

•能适应较频繁的出差。

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