Data Operations Lead

Data is at the core of modern business, yet many teams struggle with its overwhelming volume and complexity. At Atlan, we’re changing that. As the world’s first active metadata platform, we help organisations transform data chaos into clarity and seamless collaboration.

From Fortune 500 leaders to hyper-growth startups, from automotive innovators redefining mobility to healthcare organisations saving lives, and from Wall Street powerhouses to Silicon Valley trailblazers — we empower ambitious teams across industries to unlock the full potential of their data.

Recognised as leaders by Gartner and Forrester and backed by Insight Partners, Atlan is at the forefront of reimagining how humans and data work together. Joining us means becoming part of a movement to shape a future where data drives extraordinary outcomes.

The Mission

Atlan is on a mission to become one of the most data-driven companies in the world and to create a blueprint for how the best AI-native data teams should operate.

We're hiring an AI-native Data Operations Lead to own how Atlan runs its business through data with rigor, speed and empathy. This is a hands-on role at the intersection of analytics, strategy, and AI. You'll own the data foundation that powers Atlan's operating rhythm. Working closely with the C-suite and GTM leaders, you'll ensure strategy is translated into clear metrics, real signals, and decisive action.

Why This Role Matters

Building the fastest learning and iterating company in the world:

AI is fundamentally changing what analytics can be — moving us beyond tidy metrics to learning directly from raw signals like calls, conversations, and documents. At Atlan, we already grade sales calls, analyze support interactions, and mine unstructured data to surface the “why” behind outcomes. This role sits at the forefront of that shift, rebuilding analytics in an AI-native way so the company can learn faster, adapt sooner, and operate with exceptional clarity.

Serving as a model for the most forward-thinking data teams:

Atlan’s core advantage has always been empathy. We understand our users because we’ve been them. As data teams enter the AI era, even the most sophisticated teams are struggling — optimizing for existing workflows instead of designing for what’s next. We believe the only way to truly help is to live two years ahead of our customers. This role is the learning ground for real, working implementations of AI-native Data Operations. What’s proven internally shapes how we build product, guide customers, and define what “good” looks like for modern data teams. For the person in this role, that means operating at the cutting edge — shaping new practices and influencing how AI and analytics evolve across the ecosystem.

What You'll Do

• Build and own the AI-native data pipeline and operations behind Atlan’s weekly → monthly → quarterly insight cadence, culminating in company-wide, exec and Board reporting.

• Translate strategic priorities (Big Rocks) into measurable outcomes and clear operational metrics and partner cross‑functionally (Sales, Marketing, CS, Growth) to unify metrics, definitions, and insights.

• Leverage AI and unstructured data (e.g., call intelligence, notes) to surface faster, deeper insights.

• Design and maintain dashboards, conversational analytics agents (we’ll learn about this evolving space together!) and data workflows across domains.

• Drive cross‑functional alignment through data storytelling and executive‑ready communication.

What Great Looks Like

• The company runs on your insights to make faster, better decisions.

• Data‑driven rhythm established: weekly ops reviews, monthly business reviews, quarterly company-wide reporting.

• AI‑powered analysis embedded into the GTM engine (e.g., win/loss, pipeline health, forecast accuracy).

• Consistent, trusted metrics across functions; no surprises at the Board table.

What We’re Looking For

• 7+ years of experience in data analytics, strategy, and/or business operations.

• Track record of building executive‑level dashboards and reporting in a sales‑led SaaS environment.

• Strategic thinker who can map qualitative strategy → quantitative insight → business action.

• Strong communicator — concise, structured, and confident with executive audiences.

• AI‑native mindset: comfort combining structured (e.g., Salesforce, HubSpot) and unstructured data; bonus for having built or demoed an AI agent or an autonomous workflow.

• Hands-on expertise in SQL, Snowflake, and modern BI (Sigma or similar).

• Experience collaborating with cross‑functional leads (GTM, Ops, Finance, CS).

(Bonus Points!)

• Experience in SaaS, AI, or IoT at Series C+ stage companies.

• Exposure to AI‑based goal tracking or agent‑driven analysis platforms.

Why Is Atlan for You?

At Atlan, we believe the future belongs to the humans of data. From curing diseases to advancing space exploration, data teams are powering humanity's greatest achievements. Yet, working with data can be chaotic—our mission is to transform that experience. We're reimagining how data teams collaborate by building the home they deserve, enabling them to create winning data cultures and drive meaningful progress.

Joining Atlan means:

• Ownership from Day One: Whether you're an intern or a full-time teammate, you’ll own impactful projects, chart your growth, and collaborate with some of the best minds in the industry.

• Limitless Opportunities: At Atlan, your growth has no boundaries. If you’re ready to take initiative, the sky’s the limit.

• A Global Data Community: We’re deeply embedded in the modern data stack, contributing to open-source projects, sponsoring meet-ups, and empowering team members to grow through conferences and learning opportunities.

As a fast-growing, fully remote company trusted by global leaders like Cisco, Nasdaq, and HubSpot, we’re creating a category-defining platform for data and AI governance. Backed by top investors, we’ve achieved 7X revenue growth in two years and are building a talented team spanning 15+ countries.

If you’re ready to do your life’s best work and help shape the future of data collaboration, join Atlan and become part of a mission to empower the humans of data to achieve more, together.

We are an equal opportunity employer
At Atlan, we’re committed to helping data teams do their lives’ best work. We believe that diversity and authenticity are the cornerstones of innovation, and by embracing varied perspectives and experiences, we can create a workplace where everyone thrives. Atlan is proud to be an equal opportunity employer and does not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law.