Data & Analytics Developer - CRM and Power Platform

Come join us and make a difference in the world!

Discover more at www.necsws.com

NO AGENCIES PLEASE

Team Overview

Sales Enablement & Technologies (SET) is responsible for equipping NEC’s sales teams with the tools, data, processes and insights they need to sell effectively and efficiently. The team combines process optimisation, technology delivery and data intelligence to drive sales efficiency, visibility and sustainable growth.

SET defines and optimises end-to-end sales processes, owns and develops platforms such as Dynamics 365, Power Apps and core system integrations, and builds automations using Power Automate to streamline workflows and reduce manual effort. The team ensures sales systems align with business needs and produce high-quality, well-governed data, enabling accurate downstream reporting, forecasting and sales intelligence.

Operating across all levels of the organisation, SET plays a key role in embedding a process - and data - driven sales culture across NEC.

Role Purpose

As a CRM & Power Platform Developer within the Sales Enablement & Technologies team, you will take a hands-on, delivery-focused role in building, enhancing and supporting the technology that underpins NEC’s sales operations.

Under the direction of the Senior Developer, you will be responsible for developing and improving CRM capabilities, automations, integrations and core sales system functionality, with a strong focus on reducing manual effort, improving data quality and ensuring system stability. The role centres on translating business requirements and defined sales processes into robust, scalable technical solutions using the Microsoft Power Platform and associated technologies.

This role works closely with Sales, Finance and Business Operations to ensure sales systems are aligned to operational and commercial needs, support acquisitions and data migrations, and provide reliable data for forecasting, commissions, renewals and downstream reporting.

This developer-led role is suited to someone with strong hands-on experience who enjoys solving complex operational problems and delivering tangible system improvements that directly enable sales teams to work more efficiently and effectively.

What you will be doing

You will play a key role in the delivery, stability and evolution of NEC’s sales systems, including:

CRM & Platform Development

• Developing and enhancing Dynamics 365 using Power Apps, configuration and JavaScript
• Supporting opportunity, account, product and sales process functionality
• Improving user experience and ensuring CRM capabilities align to agreed sales processes

Automation & Integration

• Designing, building and optimising Power Automate workflows
• Reducing manual processes such as:• Account and opportunity creation
• Renewals and contract extensions
• Data cleansing and approvals

• Supporting integrations across CRM, SharePoint and ETL tools

Data, Migration & Product Enablement

• Supporting acquisitions, data migrations and onboarding into core sales platforms
• Maintaining and improving product catalogue, pricing structures and sales templates
• Ensuring clean, auditable data structures that support downstream reporting and analytics

Operational & Financial Support

• Supporting SAP audit, commissions and financial reporting processes
• Ensuring CRM data feeds meet requirements for forecasting, planning and finance teams
• Working closely with Data & Insights colleagues to ensure reliable reporting foundations

System Stability & Support

• Providing second-line support for system issues and defects
• Proactively improving system stability, performance and resilience
• Supporting user adoption through fixes, enhancements and process improvements

Who we are looking for

• A technically strong, delivery‑focused developer with a practical mindset
• Someone who enjoys building, improving and stabilising business‑critical systems
• Confident working hands‑on with CRM platforms, automation and integrations
• Able to understand sales operations end‑to‑end and translate requirements into technical solutions
• Comfortable working with a wide range of stakeholders, from end users to senior leaders
• Organised, proactive and confident managing multiple priorities
• Willing and able to travel within the UK when required

Required skills & experience

• Hands‑on experience with Dynamics 365 or similar CRM platforms
• Experience developing with Power Apps, Power BI and Power Automate
• Understanding of CRM data models, entities and relationships
• Experience supporting operational business processes through system solutions
• Strong problem‑solving skills with a focus on continuous improvement
• Excellent communication skills, able to explain technical solutions clearly
• Ability to work independently while contributing to a wider delivery roadmap

What will give you the edge

• JavaScript experience for CRM customisation
• Experience supporting acquisitions or complex data migrations
• Knowledge of SQL, ETL tools or data integration patterns
• Experience working in sales operations or business systems teams

We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) 
• 25 days paid holiday with the option to buy/sell (FTE)
• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
• A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
• A selection of flexible benefits to suit your individual needs
• All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. 

OTHER INFORMATION

• Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
• All offers are subject to satisfactory vetting, references and occupational health checks. 
• Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

Who We Are:

We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.

Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.

We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.

We’d love your help. And we’ll support you all the way.