Customer Service for French IT Support - Greece, Fully Paid Relocation

Mercier Consultancy

Greece Remote permanent

Posted: May 2, 2026

Required Skills

Job Description

Mercier Consultancy is thrilled to offer a Customer Service role specializing in French IT Support, located in Greece with a fully paid relocation package! This is a fantastic opportunity for French-speaking professionals looking to advance their careers in IT support while enjoying the vibrant lifestyle that Greece has to offer.

As a Customer Service Representative, you will provide expert IT support and assistance to French-speaking clients, ensuring swift resolution of technical issues and delivering excellent customer experiences.

Responsibilities

• Offer dedicated IT support and customer service in French via phone, email, and chat.
• Guide customers through troubleshooting steps to resolve technical issues effectively.
• Document customer interactions and solutions accurately within support systems.
• Collaborate with technical teams to escalate and manage complex issues.
• Stay informed about the latest IT products, services, and procedures.
• Deliver timely, professional, and empathetic customer support.
• Participate in ongoing training to improve technical knowledge and customer service skills.

Requirements:
• Fluency in French and English, both spoken and written. Please specify your nationality and native language in your C.V. and/or cover letter.
• Previous experience in customer service or IT support roles is preferred.
• Strong communication, problem-solving, and interpersonal skills.
• Willingness to relocate to Greece; relocation expenses will be fully covered.
• Ability to work efficiently in a dynamic and fast-paced environment.
• Basic technical aptitude and familiarity with IT support concepts.
• Experience with customer support software and ticketing systems is beneficial.

Benefits:
• Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• Monthly Performance Bonus
• Free Greek Course
• And More...

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