Customer Engagement - Account Manager/ Account Executive

About the Department

The Customer Engagement (Sales) team at Frost & Sullivan plays a vital role in driving our global growth and deepening client relationships. As the first point of contact with our clients, this team translates business challenges into strategic solutions — connecting leaders across industries with Frost & Sullivan’s transformative research, consulting, and growth advisory services.

Our sales professionals are more than revenue drivers; they are trusted advisors who help clients navigate disruption, seize emerging opportunities, and achieve sustainable growth. Working closely with business leaders, C-suite executives, and internal stakeholders, they play a key role in delivering value that lasts.

With a global footprint, the Sales team collaborates closely with our Advisory, Growth Opportunity Analytics (GOA), Consulting, and Customer Experience teams to deliver seamless solutions aligned with Frost & Sullivan’s mission — helping clients build a smarter, more sustainable world.

About the Role

Account Manager / Account Executive

In this role, you will engage potential clients, identify their unique business needs, and introduce them to Frost & Sullivan’s solutions. You’ll drive revenue growth by developing new accounts, nurturing existing relationships, and executing a consultative sales approach that creates long-term client value.

Do you have a proven record in consultative sales and client engagement?

Are you passionate about helping organizations solve complex business challenges?

Can you translate insights into opportunities and conversations into partnerships?

If your answer is yes, we’d love to hear from you.

Frost & Sullivan is seeking Account Managers (3–5 years’ experience) and Account Executives (2–3 years’ experience) with strong commercial acumen, communication skills, and a passion for strategic selling.
The final level and position title will be determined based on interview and assessment outcomes.

Key Responsibilities

Sales Target & Pipeline Management

Meet or exceed individual sales targets on a monthly, quarterly, and annual basis.

Identify, engage, and close new business opportunities while maintaining relationships with existing clients.

Manage a healthy sales pipeline with accurate forecasting and CRM updates.

Client Engagement & Solution Selling

Understand client needs and propose tailored solutions aligned with Frost & Sullivan’s value proposition.

Apply strategic, consultative selling techniques and focus on long-term partnerships.

Map and plan accounts for deeper client engagement and retention.

Commercial & Communication Skills

Demonstrate excellent verbal and written communication, storytelling, and presentation abilities.

Write persuasive proposals and handle objections effectively.

Use influencing techniques to support negotiations and client decisions.

Social Media & Networking

Leverage LinkedIn and other platforms to enhance visibility, outreach, and engagement with prospects.

Analytics & Performance Awareness

Track personal KPIs via dashboards and ensure systematic CRM usage for opportunity management.

Conduct regular lead reviews and follow-ups.

What You Bring

A bachelor’s degree in business, Marketing, Economics, Engineering, or related field (postgraduate qualification is an advantage).

Proven experience in consultative sales, business development, or client engagement.

Strong understanding of CRM tools and sales analytics.

Excellent communication, negotiation, and interpersonal skills.

Strategic thinking with the ability to work independently and manage multiple priorities.

A disciplined, results-driven mindset and a passion for growth.

What will make you succeed at Frost & Sullivan?

You need to be-

Wildly curious and entrepreneurial

Committed to customer success

A self-starter invested in your future

A persuasive communicator

Deeply Analytical

Excited about Disruptive Trends

Benefits

A friendly work environment with an ‘open door’ policy

A strong career path with growth opportunities.

Be part of a global team that strives for excellence, and fosters an Olympic spirit

Feed your intellectual curiosity by collaborating across all levels of the company across the globe

Global Recognition - President’s Club & Chairman’s Club Awards

Continuous learning and coaching

Flexible work policy

About Frost & Sullivan

Frost & Sullivan, the Transformational Growth Journey Company, has spent more than 60 years partnering with clients to develop transformational growth strategies by focusing on innovation and growth opportunities driven by disruptive technologies, mega trends, emerging markets and new business models. Today, more than ever before, companies must innovate, not only to survive, but thrive in the future. Our Growth Pipeline Management (GPM) system supports clients by identifying and evaluating new growth opportunities and serves as the foundation for continuous growth. This is your opportunity to be part of a revolutionary global team that truly inspires positive global changes by innovating to zero.  Learn more about Frost & Sullivan at www.frost.com

Frost & Sullivan is committed to a work environment free of all forms of discrimination.  Frost & Sullivan recruits and hires without regard to race, color, religion, gender, marital status, age, disability, national origin, veteran status, or sexual orientation