Commercial Operations Administrator

Do you have expertise in operations administration, and passion for data accuracy and process improvement? Would you like to apply your expertise to impact audit readiness and the development of AI-enabled communications in a company that follows the science and turns ideas into life changing medicines? Then AstraZeneca might be the one for you!

ABOUT ASTRAZENECA

AstraZeneca is a global, science-led biopharmaceutical company that focuses on the discovery, development and commercialisation of prescription medicines, primarily for the treatment of diseases in four therapy areas – Oncology; Cardiovascular, Renal and Metabolism (CVRM); Respiratory & Immunology (R&I); and Rare Disease.

At AstraZeneca Australia, we have been working to deliver the best value to patients for more than 60 years, and we push the boundaries of science to deliver life-changing medicines.

Business Area

Join our Commercial Operations team within the broader Business Excellence function in ANZ. You’ll collaborate with Operations Quality, Finance and Brand Teams to meet governance requirements and support audit readiness. This role provides hands-on experience with quality systems (including customer licence and distribution claims administration), operational data management, and the development of AI-enabled communications in partnership with Global Business Services (GBS) Malaysia. This is a part-time role, working 2 days a week until the end of 2026.

What you’ll do

• Maintain and validate licence records for pharmacies and wholesalers in our operations quality system to support audit readiness.
• Manage large Excel datasets, transpose distribution claims into the AZ-specific quality platform, and run checks to ensure accuracy and completeness.
• Track and follow up on corrective and preventive actions (CAPA) with internal stakeholders; draft clear, courteous emails for external requests as needed.
• Contribute to the development and rollout of a communications bot with GBS Malaysia to streamline outreach to pharmacies and wholesalers.
• Provide flexible support for routine Commercial Operations tasks (e.g., weekly wholesaler communications), based on workload.

Essential for the role

• Strong attention to detail and commitment to data accuracy.
• Proficiency in Microsoft Excel (moderate-to-advanced), Outlook and Teams.
• Clear written and verbal communication; able to question and clarify respectfully.
• Comfort learning new systems and following structured processes.

Desirable for the role

• Studies in supply chain/operations, sciences or engineering with commercial interest.
• Familiarity with CAPA or regulated environments.
• Curiosity about automation/AI and process improvement.
• Stakeholder influencing skills across cross-functional teams.

Why AstraZeneca?

At AstraZeneca we're dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There's no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development. We're on an exciting journey to pioneer the future of healthcare.

So, what's next!

• Are you already imagining yourself joining our team? Good, because we can't wait to hear from you.

• Are you ready to bring new ideas and fresh thinking to the table? Brilliant! We have one seat available and we hope it's yours.

Where can I find out more? Follow AstraZeneca on LinkedIn https://www.linkedin.com/company/1603/ Visit our website: www.astrazeneca.com.au

AstraZeneca in Australia has been formally recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA) and as a Gold Tier Employer within the Australian Workplace Equality Index (AWEI). Visit our ANZ Careers Page - www.astrazeneca.com.au/careers.html to learn more about our commitment to fostering a flexible, diverse, and inclusive environment.

We recognise that any recruitment process may present challenges, if there is anything we can do to make our recruitment process more accessible for you, please let us know via this Form.

Date Posted

05-Feb-2026

Closing Date

18-Mar-2026

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.